Job Description

Level: Experienced
Job Location: GAL Canada - Mississauga, Ontario L5T 2A2
Job Category: SalariedSales Administrative Assistant
Fulltime in office position
Mississauga, ON
If you are a forward-thinking professional with an interest in customer service, operations, and administrative coordination, we encourage you to keep reading. We are seeking a highly organized and customer-focused Sales Administrative Assistant to join our GAL Canada team at Vantage Elevation.
This role serves as the first point of contact for the organization, managing the reception area, and delivering a professional, customer-focused experience. The position is responsible for handling general inquiries, supporting customers with product and service information, processing orders, and creating and managing Salesforce tickets. The role requires strong communication and organizational skills to ensure timely, accurate responses, and a high level of customer satisfaction.
About Us
Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Vantage group employs over 1000 staff in multiple locations across the United States, Canada, and United Kingdom.

Requirements
We are searching for a candidate with:
- 5 years’ minimum experience in a similar role; candidates with relevant industry experience may be considered in place of this requirement.
- A minimum post-secondary degree, preferably in business
- Knowledge of elevator parts is highly desirable
- Intermediate to advanced proficiency in Microsoft Excel
- Strong phone presence and enthusiastic approach to selling
- Experience working with CRM
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Self-directed with ability to multi-task, prioritize, and manage time effectively
Duties and Responsibilities
A typical day may include:
- Manage front reception, including taking messages, handling general inquiries and redirecting calls
- Open technical support tickets for the engineering team
- Track/order office and staff room supplies
- Manage travel and accommodation for various departments
- Coordinate internal/ external company functions
- Maintain various excel spreadsheets (part orders, H&S, etc.)
- Preparing sales estimates for small customer base
- Print out sales orders and submit to warehouse for processing
- General customer support and other duties, as assigned
Benefits of Working With Us
- Full-Time hours, Monday to Friday, 8 am – 4:30 pm (Onsite)
- Office based in Mississauga, Ontario
- Base salary range: $55,000 to $65,000 (actual compensation will be determined based on experience)
- Target bonus of 5%
- Comprehensive medical, dental and vision coverage
- Life, AD&D & LTD insurance
- RRSP with company matching offered
Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Like What You Read?
If you’re excited by the prospect of working at the forefront of engineering technology with a world-class employer that values your strategic mindset, results-driven approach, and collaborative spirit, then we invite you to apply.