Job Description

Who We Are:

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services in 15 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life.

Company Perks/Benefits:

• $22.50/hr
• $3,000 retention bonus
• 401k plan with a 3% employer match after one year of services
• Company-provided hardware and cell phone stipend
• Pet insurance
• PTO that increases with tenure
• PTO donation program
• Medical, dental, and vision insurance
• Free life insurance and free long-term disability insurance for FT employees
• Supplemental insurance, FSA, and HSA
• Mileage reimbursement
• Growth and development opportunities
• Employee referral program
• Employee Assistance Program

What You Will Do:

The Office Administrator will work cooperatively with all staff in expediting the general flow of work pertaining to the office and program, including reception, general office/clerical duties, and administrative projects.

The Office Administrator will provide administrative support to the State Director and supervise three (3) Office Coordinators across the state. They will be communicating, coordinating and ensuring consistency across multiple area offices.

Responsibilities include but are not limited to:

• Provide oversight of area offices and office coordinators
• Manage day to day operations of an office site
• Executive level communication that is applicable statewide
• Coordinating and managing multiple projects
• Participating in development of state procedures, and investigating and identifying resources
• Ensuring office functions are conducted efficiently and accurately
• Overseeing the use of office equipment and supplies
• Maintaining office records and files
• Assisting program managers and directors in completion of administrative tasks
• Acting as Local Help Desk contact for Directors, Program Managers, and state personnel, fielding IT-related questions
• Assists with office budget

Work Environment and Office Hours:

This position is fully onsite and is based out of the Dungarvin Milwaukee office. This is a full-time, non-exempt position, with typical hours Monday through Friday 8am-5pm. Minimal overnight travel may be expected (approximately twice per year). Schedule must be flexible to accommodate administrative and program deadlines.

Driving Requirement:

This is a limited driving position, defined as one that requires an employee to drive a motor vehicle as a part of their Dungarvin work, but the position does not require, or allow, the employee to drive motor vehicles owned or leased by Dungarvin, or to transport persons served in any motor vehicle, including the employee’s own vehicle.

Qualifications

What Makes You a Great Fit:

• Must be at least 18 years of age
• High school diploma or GED certificate is required
• At least 2 years related administrative experience (experience in an office setting strongly preferred)
• One (1) year of supervisory experience, in a role overseeing direct reports, is required
• Experience providing administrative support to manager- or director-level team members
• Ability to organize and prioritize multiple projects
• Ability to collaborate with multiple departments and organizational levels throughout the organization
• Advanced knowledge of Microsoft Word, Excel, Outlook, and SharePoint
• Be able to professionally communicate both verbally and in writing
• Valid driver's license with acceptable driving record
• Reliable vehicle with current auto liability insurance
• A successful background clearance is required as part of the onboarding/employment process

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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