Job Description

• Answering phones (customers call in orders, you need to be comfortable picking up the phone)
• Monitoring email first thing in the morning for urgent orders
• Entering orders into an older system
• Making sure the right product goes to the right customer, every time
• Coordinating next-day delivery routes with drivers
• Helping prioritize deliveries based on location (Buffalo/Syracuse/Binghamton)
• Working with both commercial and residential customers

• You show up on time. (7:30 AM start is non-negotiable)
• You pay attention to details. (seriously, this is the job)
• You’re not afraid to answer the phone
• You can follow a process and stick to it
• You’re reliable, when you’re out, things pile up fast

• Small team: office + warehouse + drivers
• Industrial setting, you will walk through the warehouse to get to your desk
• It smells like oil/gas (just being honest)
• Dress code: jeans, sneakers, practical clothes, this is not a dress-up office

• Steady, consistent workload (this is a full 40-hour week)
• Repetitive in a good way; you’ll learn the system and get into a rhythm
• Old-school admin work: phones, orders, accuracy

• Someone who likes a predictable, structured day
• Someone who takes pride in getting things right
• Someone who doesn’t need a “culture,”  just a solid job
• Someone who wants to come in, do their work, and go home

• Someone who avoids phone calls
• Someone who struggles with detail or accuracy
• Someone looking for a polished, modern office environment