Job Description

At Merivale, we don’t just create venues — we create experiences. From iconic restaurants and bars to large-scale events, our brands are built on creativity, energy, and a deep understanding of what our guests love.

We’re looking for an Office Administration Lead to join our Business Administration team. This role is the operational backbone of the function, owning access management, compliance administration, fleet coordination, supplier coding, and mail distribution across the group.

You’ll take ownership of a defined set of end-to-end operational processes, working with a high degree of autonomy once established.

Responsibilities

Access, Security & Facilities:

• Manage swipe and FOB access, coordinating with Security Systems and Ivy Security to onboard and offboard access, including distribution
• Complete end-of-month financial coding via BASWARE and Concur, ensuring accuracy against cost centres

Compliance & Licensing

• Manage liquor licence renewals and transfers end-to-end, from documentation through to Liquor & Gaming NSW lodgement
• Maintain and distribute food safety and patron incident reports to relevant stakeholders

Fleet Management

• Maintain the fleet register, including e-tags, fuel cards, registrations, and service history
• Manage registration renewals end-to-end, including inspections, documentation, and payments

Mail & Distribution

• Oversee daily mail collection and distribution across head office and venues
• Manage loading dock operations, receipting deliveries and notifying recipients the same day

Ideally you have

• 2–4 years’ experience in administration, operations, or office management (ideally in a fast-paced or multi-site environment)
• Strong ability to manage multiple workstreams with accuracy and minimal supervision
• Experience across compliance, regulatory, or licensing administration
• Proven track record maintaining registers and records systems
• Clear written and verbal communication skills
• Experience with BASWARE, Concur, or similar systems
• Advanced Excel skills

Merivale Employee Benefits

• 25% staff discount across 90+ Merivale venues.
• Exclusive monthly perks, staff-only rewards and events.
• Merivale Staff Cellar – access to premium wines at staff pricing.
• Unlimited career growth with endless development opportunities.
• Merivale Academy – online and in-person training, including Leadership & Performance, First Aid, Food Safety and more.
• Professional accreditation support – including Leadership qualifications.
• Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.
• Employee Referral Program – earn rewards for bringing great people on board.