NAFFCO GROUP

Offboarding Specialist (Exit Interview & Employee Retention)

NAFFCO GROUP  •  Dubai, AE (Onsite)  •  5 hours ago
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Job Description

NAFFCO is seeking a highly analytical and people-oriented Offboarding Specialist to lead the company's employee exit management process. This role is responsible for conducting structured exit interviews, engaging with all departing employees, identifying the true reasons behind resignations, and providing actionable insights to management to improve employee retention.

Exit Interview Management

  • Conduct face-to-face exit interviews (visit labor camps) with all resigning employees before their last working day.

  • Ensure maximum participation from departing employees across all business units.

  • Build trust and rapport to uncover genuine reasons for resignation rather than relying solely on official resignation letters.

  • Identify whether employees are:

    • Joining competitors

    • Seeking higher salaries

    • Leaving due to supervisors or management

    • Career growth limitations

    • Accommodation or transportation concerns

    • Working conditions

    • Personal or family reasons

    • Other hidden factors

  • Maintain professionalism and confidentiality throughout the exit process.

Attrition Analysis

  • Collect, verify and maintain detailed exit interview records.

  • Identify trends in employee turnover by:

    • Department

    • Nationality

    • Supervisor

    • Business Unit

    • Location

    • Job Category

    • Competitor

    • Salary Band

  • Track competitor hiring patterns and identify organizations attracting NAFFCO employees.

  • Produce monthly attrition dashboards highlighting key insights and recommendations.

Employee Retention Support

  • Escalate critical retention cases where employees may be retained.

  • Identify high-performing employees who could be retained through internal intervention.

  • Recommend improvements to employee engagement and retention strategies..

Key Performance Indicators (KPIs)

  • 95%+ Exit Interview Completion Rate

  • 100% Exit Interview Reports Submitted

  • Monthly Attrition Analysis Delivered on Time

  • Accurate Competitor Mapping

  • Identification of High-Risk Attrition Trends

  • Actionable Retention Recommendations

  • Employee Satisfaction with Offboarding Process

  • Data Accuracy and Reporting Quality

NAFFCO GROUP

About NAFFCO GROUP

NAFFCO was founded in Dubai, UAE to become the world's leading producer and supplier of life safety solutions. By recognizing the importance and convenience of having easy access to multiple safety services, we became specialized by offering complete solutions under one roof for all types of high quality firefighting equipment, fire protection systems, fire alarms, addressable emergency systems, security systems, custom-made vehicle such as fire trucks, ambulances, mobile hospitals and airport rescue firefighting vehicles (ARFF).

With the most talented and dedicated 15,000 employees from around the world, NAFFCO has over 2,000 passionate engineers and over 10 million square feet of manufacturing facilities. We are currently exporting to over 100 countries worldwide.

Our products have been consistently certified by UL, FM, BSI, LPCB and Global Mark according to the latest International Quality Standard for their strict adherence to ISO 9001 quality management systems and certified for ISO 14001 environmental management systems and BS OHSAS 18001 for occupational safety by UL DQS.

Our success is driven by our "passion to protect"​; our vision is to become the world's number one provider of innovative solutions in protecting life, environment and property.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Dubai, AE
Year Founded
1991
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