Your Key Responsibilities

• Lead and accountable for end-to-end ownership of assigned service parts, including price maintenance, forecasting for future budgets plans / multiyear, delivery issue resolution for GM CCA, Stellantis Mopar, and designated customer accounts.
• Contribute to assigned customer P&L and initiate appropriate measures to secure profitable sales growth with Customer via part termination and price increase requests.
• Develop and lead the customer-specific business strategy and direct the business development activities.
• Lead or monitor business development for new business, ensure negotiation of frame agreements, general terms and conditions, and overall business volumes.
• Establish and nurture long-term relationships with key stakeholders to enhance customer satisfaction and retention.
• Own the quotation process and ensure quotation preparation including both technical and commercial aspects.
• Manage and monitor the sales process of business acquisition, customer inquiry processing, negotiation of terms & conditions, contract closing for delivery and general contracts and order processing.
• Manage new vehicle program OES launches while working effectively within the regional & global matrix structure.
• Manage exist & negotiate new contracts, and agreements, lead negotiations with the customers’ purchasing departments.
• Own master data management (part numbers, pricing, ship to location, customer set up, etc.) in SAP for assigned customers parts.
• Warranty recovery claim negotiations.
• Help develop strategy for REMAN for VLS- creative ideas for new business.
• AR Topics – provide support for finance team for escalation topics.
• In addition to the duties listed above, the position holder must conduct tasks assigned by his/her superior that are related to his/her duties.
• With the general knowledge of coworker(s) responsibilities and processes, this role also can effectively step in as a backup or use a team approach to complete tasks during coworker(s) absence.

Your Qualifications

• Bachelor’s degree in business, Engineering, or related field.
• Minimum of 5-7 years of experience in Automotive Industry.
• Minimum of 2-3 years of proven experience managing GM CCA/Stellantis Mopar account with a strong focus on customer relationship management.
• Exceptional communication, negotiation, and people skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficiency in SAP, CRM software (Prefer Salesforce), and Microsoft Office Suite.
• External applicants must be authorized to work in the US without employment VISA or other sponsorship.