Services to be provided:

The Organizational Change Management Lead will be trained in
Prosci (ADKAR), or similar, change management methodologies, and tools. The OCM
Lead will be responsible for planning, designing, and delivering high quality
change management approaches and strategies. They will also be responsible for
public relationship strategies and developing and delivering communications
that meet applicable standards and is appropriate for the intended audience.

Role Description:

The OCM Lead will work with multiple stakeholders, including
technical and subject matter experts, project teams, and when necessary, senior
government staff to obtain an in-depth understanding of a products, services
and associated change impact requirements.

• 
  The OCM Lead will utilize the standard PROSCI, or similar,
  methodology and their experience to identify, plan, prepare, implement and
  sustain changes including:
• 
  Participate in data gathering and process workshops and
  provide inputs for developing the Target Operating Model;
• 
  Review System Integrator recommendations with management
  team, obtain buy-in and provide approvals;
• 
  Participate in determining Program team training
  requirements for implementation efforts;
• 
  Develop and deliver a communication strategy to ensure
  stakeholder involvement and participation;
• 
  Develop and analyze Financial and Risk measures for all
  projects. Deliver a Project dashboard;
• 
  Participate in developing an end user training strategy;
• 
  Develop and deliver end user 'Train the Trainer' training;
• 
  Guide the all-project team in the use of project
  methodologies, Deliverable templates and tools;
• 
  Deliver Change Management approach including stakeholder management and
  communication

Requirements

Skill Requirements/Qualifications:

The Resource
must
have the following minimum
qualifications or experience:

• 
  PROSCI Change Management Certification, or ACMP
  certification
• 
  Bachelor’s Degree (Journalism or English Literature); or
  diploma/degree in Creative Communications / Marketing / Public Relations,
  Business
• 
  Minimum Five (5) years of experience in change management
  leadership role and in internal and external communications, public relations,
  journalism or related role
• 
  Experience creating impact assessments, building change
  networks, conducting ADKAR assessments, measuring change readiness, and
  building and executing associated plans
• 
  Strong Knowledge of change management principles,
  methodologies, and best practices
• 
  Superior writing, editing and proof-reading skills for a
  variety of mediums i.e., scripts, web, articles, advertising, surveys, etc.
• 
  Proficiency in creating change management plans,
  communication strategies, and stakeholders' engagement plans
• 
  Demonstrated experience in guiding organizations through
  significant transitions.
• 
  Strong leadership and team management skills
• 
  Exceptional communication skills, both written and verbal,
  for effective stakeholder and management and reporting
• 
  Experience in overseeing the execution of change management
  plans, ensuring successful adaption of changes by employees
• 
  Proven ability to assess the impact of changes on business
  processes and mitigate potential risks.
• 
  Researching, gathering, organizing, crafting strategic
  messages for variety of stakeholders
• 
  Creating, launching and managing communications plans that
  meet the overall objectives
• 
  Project experience orchestrating medium to large-scale
  change management.
• 
  Experience working on SAP Projects
• 
  Ability to manage multiple tasks with competing deadlines,
  under tight timelines
• 
  Use of Microsoft Office Suite (Word, Outlook, Excel,
  PowerPoint, etc.)
• 
  Excellent business and political acumen
• 
  Leadership and problem-solving skills
• 
  Excellent listening, oral, written and presentation skills

Preferred Qualifications or Experience:

• 
  Preferred experience using Adobe Creative Cloud software
  including InDesign, Photoshop, Premier Pro, Illustrator