Job Description

Who We Are

D.B. Group is a leading player in international logistics. Founded in Italy over 45 years ago, we have grown into a dynamic multinational organization with more than 50 offices worldwide. We provide integrated solutions in international shipping, logistics, and customs consulting, tailored to meet the unique needs of each client.

At D.B. Group, people are at the heart of our success. We invest in talent development, celebrate diversity, and foster an inclusive work environment. We are proud to hold gender equality certification, reflecting our commitment to equity, inclusion, and respect. We welcome applications from candidates of all genders, ages, sexual orientations, ethnic backgrounds, disabilities, and cultures.

Our DBGroupers stand out for their curiosity, dedication, and willingness to take on new challenges. If this sounds like you and you want to join an innovative and dynamic company, you could be the next talent to grow with us.

Job Opportunity

By joining our team at our Chicago office, you will have the chance to apply your skills to support the end-to-end management of ocean import shipments and related operational activities, including shipment coordination, documentation, tracking, cost control, and customer support, making a direct impact on service quality, operational efficiency, and customer satisfaction.

Main Responsibilities:

• Manage ocean import shipments from global origins to final destination for the ATL and CHI districts.
• Ensure timely and accurate shipment information, documentation, and data entry in systems such as CargoWise.
• Coordinate with customers, overseas agents, steamship lines, terminals, truckers, rail providers, warehouses, and customs brokers.
• Monitor shipments in transit, including ETAs, delays, rollovers, and exceptions, providing proactive updates to clients and internal teams.
• Prepare and process required documentation, resolving discrepancies quickly and accurately.
• Coordinate delivery appointments, cargo recovery, container returns, and final mile execution.
• Proactively manage shipment timelines to avoid storage, detention, and demurrage charges.
• Prepare invoices and manage ocean-related charges, including payables, receivables, accruals, detention, and demurrage.
• Update quotes and charges based on changes in routing, weight, measurements, container utilization, or carrier rates.
• Ensure compliance with company policies, client SOPs, tariff regulations, and operational best practices.
• Deliver high-quality customer service to internal and external stakeholders.

Key Competences:

• Minimum 3 years of previous experience in similar roles.
• Educational background in Business, International Relations, Communication, Foreign Trade, Languages, or related fields.
• Accuracy and strong attention to detail.
• Excellent communication and organizational skills.
• Good knowledge of Microsoft Office, particularly Excel and Outlook.
• Knowledge of CargoWise One software is considered a plus.
• Knowledge of documentation related to Ocean Import shipments.
• Knowledge of Incoterms.

Why Join Us?

At D.B. Group, we offer a collaborative, growth-focused environment where your expertise will make an impact. If you’re ready to take your career to the next level, we’d love to hear from you!