Job Description

SNAPSHOT
Location: Meycauayan, Bulacan, PH
Company: Nestlé Business Services AOA, Inc.
Full-time
Bachelor’s Degree
5+ year of experience

Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?

A DAY IN THE LIFE …

Supervise ocean shipments processes and execution in order to allow smooth operations for Nestlé ocean deliveries by:

• Monitoring and validating the accuracy and timeliness of services delivered to respective Nestlé Markets in accordance with agreed Service Level Agreements, managing and guiding the coordination of team members within the financial model for both external and internal flows, ensuring proper reconciliation with the established process flow to fulfil Nestlé Markets requirements (IMS and R&P)
• Managing and guiding the usage of Shipments Management Systems, enhancing visibility and fostering collaboration across our customers and suppliers for Ocean Freight Settlement module.
• Maintaining strong relationships with Markets, team members, and stakeholders, addressing issues proactively and driving performance to meet expected service levels while promoting simplification, standardization, automation, and continuous process improvement within Freight Settlement activities.

Key Outputs:

• Conduct supplier onboarding (shipping lines and service providers), making sure all necessary documents and compliance requirements are in place for effective partnerships.
• Create and update freight documents for both Internal and External processes, following established procedures to ensure ocean freight settlement process runs smoothly.
• Release charges on time and communicate with suppliers regularly to maintain transparency and trust.
• Regularly check operational processes to find areas for improvement and ensure alignment with company goals.
• Support the resolution of operational issues by maintaining helpful documentation from the Ocean freight system.
• Work with the Market team to resolve disputes with suppliers, using negotiation and communication skills to reach positive outcomes.
• Quickly address and resolve blocked or parked invoices to keep financial records accurate.
• Conduct reporting activities to share insights on operational performance with key stakeholders.
• Handle queries or claims from carriers and NiMs about non-payment, ensuring all concerns are managed effectively.
• Monitor operations using Key Performance Indicators (KPIs) and ensure compliance with Service Level Agreements (SLAs) for operational excellence.
• Ensure accurate financial reconciliation during Period End Close, assessing the impact on key financial metrics.
• Promote and implement initiatives that simplify, standardize, and automate Freight Settlement activities for better efficiency and fewer errors.

ARE YOU A FIT?

• University technical degree
• Master degree in Accounting/ Finance/Economics/Logistics is an advantage
• Prior experience (3+ years) in accounting / economics / finance and/or Experience 1+ year in Specialist position in Freight settlement team in NBS/ or Experience 2+ year experience as Specialist in other functional areas (AP, S2P, AR, R2R) within NBS;
• Solid knowledge of MS Office, particularly Excel
• English Advanced Level
• Knowledge in Office 365 (Excel, PBI, PPT, ETC)