Job Description

About Intuitive Health

Founded in 2008, Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for innovation and accessibility in the ambulatory care space. Partnering with leading health systems nationwide, Intuitive Health builds and operates retail healthcare facilities that seamlessly integrate urgent care and emergency services under one roof. This innovative model enhances patient experience, reduces unnecessary emergency care costs, and empowers health systems to expand their market presence. Ranked among the top 1% of global retailers in customer satisfaction, Intuitive Health serves more than 1 million patients annually. For more information, visit IHERUC.com.

Through partnerships with respected, high-performing health systems, Intuitive Health brings its innovative care model to communities known for clinical excellence. Team members are employed by Intuitive Health and work closely alongside our partners to deliver a seamless, patient-centered experience.

About Premier ER & Urgent Care

Premier ER & Urgent Care, an Intuitive Health company, provides both Emergency Room and Urgent Care services in modern, convenient facilities across Central Texas. Our hybrid model ensures patients receive the right level of care—whether for serious emergencies or everyday needs—with a focus on quality, compassion, and efficiency.

Occupational Medicine Technician, Full-time Days

9AM - 5PM

Administrative and Medical tasks in an occupational health setting. Working under the direction of a physician and an RN. Organizes the clinical environment and provides support in all aspects of routine daily tasks. Provides safe and appropriate basic patient care and administrative duties as needed, delegated by a Registered Nurse, LPN, and/or Physician in order to assist patients in achieving established outcomes by: collecting data points (e.g., vital signs, blood glucose monitoring, etc.) to provide to the RN, LPN, or Physician with information utilized in assessment. Collects urine specimens according to Chain of Custody collection procedures. Models quality patient/ customer services by: demonstrating a willingness to serve all customers at all times; maintaining an awareness of patient needs and utilizing the initiative to respond to those needs within skill level; utilizing tact, discretion, and compassion in working with other members of the team to ensure quality patient care. Contributes to improvement by participating in meetings, training, in-service education, and performance improvement activities as directed. Ensures cost-effective utilization of resources within its own control

Reporting Structure

Reports to the Occupational Health Division President, who holds the employee responsible for the achievement of desired goals and objectives.

• Prepares patient for examination by performing tasks and/or assisting with procedures that are within his or her knowledge base, competency, and as permitted by the policies and procedures of Thumbs Up Compliance.
• Collects and documents patient weight and vital signs. The Medical Assistant is responsible for the collection of information only. Interpretation of the information collected is the responsibility of the appropriate licensed care provider.
• Assists in processing occupational health patients by performing injury care, drug and alcohol screenings, pulmonary function test, respirator fit test, audiograms, and other approved occupational health services provided.
• Documents care provided in patient medical record in accordance with policies and procedures.
• Adheres to established laboratory procedures and follows established safety guidelines for working in the laboratory.
• Collects specimens such as blood and urine and performs laboratory tests as ordered on the specimens.
• Processes all samples according to written Laboratory procedures.
• Performs clerical functions associated with laboratory area.
• Assists with maintaining files pertinent to the laboratory area.
• Assists in completing necessary documents for lab transfers.
• Stocks carts and rooms as needed. Participates in supply inventory and maintenance of laboratory reagents.
• Receives supplies into the facility. Unpacks and properly stores items in a timely manner. Labels laboratory reagents and participates in maintenance of reagents according to regulatory guidelines. Notifies immediate supervisor of any problems or concerns.
• Welcomes and greets all patients in person and/or over the phone. Answers the phone in a polite, consistent phone manner using proper telephone etiquette.
• Protects patient confidentiality by ensuring protected health information is secured.
• Assists in keeping facility clean and organized. Decontaminates equipment, instruments, and supplies as needed.
• Attends staff meetings as scheduled.
• Maintains own knowledge/skills and attends appropriate training for role responsibilities.
• Assumes responsibility for coordination of educational activities as appropriate.
• Assists in quality-assurance activities.
• Displays professionalism, tact, respect, and team effort when working with coworkers, and the public.
• With appropriate training and competency validation, performs other job duties as assigned and within the scope of their practice.

Qualifications

• A minimum of a High School Diploma or GED equivalent is required. Certified as a Registered Medical Assistant (RMA) by American Medical Technologists (AMT) or as a Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) preferred.
• BLS Required. A minimum of 2 years of occupational health experience preferred; however willing to train the right candidate.

Physical Demands:

The physical demands below are typical of those that must be met by the employee to successfully perform the essential functions of this position. Reasonable accommodations may be available for individuals with disabilities.

• Employee is regularly required to hear and speak; is frequently required to sit, stand, walk, use hands to finger, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl, bend or twist at the waist, lift and move more than 10 pounds.
• Employee is occasionally required to lift and move objects up to 25lbs.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Required to constantly make decisions and concentrate.
• Ability to work with and around potentially hazardous materials and diseases.
• Ability to work extended hours.

Knowledge, Abilities, and Skills:

Must possess knowledge and understanding of daily assignments, unit activities, proficiency in medical terminology, and basic computer skills. Demonstrates effective verbal and written communication. Must be flexible in changing assignments, workload, and learning new skills.

The ideal candidate has a commitment to service and quality, can effectively maintain relationships with patients and medical staff, and can perform multiple tasks in a fast-paced, often stressful environment. Some minimal travel may be required between sites of operations.

Additional Information

Intuitive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.