Job Description

The Occupational Health Technician performs specimen collection, point of care testing, and other clinical duties as ordered by the supervising physician/provider. This role requires daily interaction with partner clients and site locations to coordinate, support, and deliver services at their on-site facilities.

Essential Duties and Responsibilities

• Contacts prospective companies to determine client needs and schedules appointments.
• Performs various CLIA waived lab tests. Performs quality controls and maintains appropriate records/documentation of Quality Assurance/Quality Control of lab procedures, equipment, and any other tests as regulated by CLIA guidelines and company policy.
• Certified Phlebotomists are permitted to perform the duty of peripheral venipuncture under the direct order and supervision of a physician on duty and must have documented training for procedures.
• Cleans instruments and equipment per company guidelines, maintains stock in all exam rooms before, during, and after each shift. Assists to turn over exam rooms, procedure rooms, treatment rooms, immediately after a patient is discharged from that room.
• Collects urine drug screens in accordance with SAMSHA and DOT guidelines. Maintains the drug screen program by ensuring that all paperwork is filed and communicated to appropriate companies while preserving the chain of custody.
• Performs evidential breath alcohol testing in accordance with DOT guidelines.
• Performs electrocardiograms when ordered by the provider.
• Performs pulmonary function tests, hearing screening tests, agility tests, EKG, when ordered by the provider.
• Performs hair follicle collection
• Performs on or offsite as directed by the supervisor/manager.
• Knowledge of all areas of our business including Medical Center Services, Insurance Services, , Third Party-Administrators/Brokers, Workers' Compensation, OSHA Requirements, Drug Testing Regulations, Safety Services & Programs.
• Assists nurse and provider on duty at all times during a shift, including, but not limited to, the unpacking of supplies and maintaining the general aesthetics of the clinic. Cleans instruments and equipment per company guidelines, maintains stock in all exam rooms before, during, and after each shift.
• Assists in turning over exam rooms, procedure rooms, and treatment rooms immediately after a patient is discharged from that room and assisting non-ambulatory patients to and from the building as well as other duties as assigned.
• Participates in department quality improvement activities, staff educational programs, attends departmental meetings, and demonstrates and maintains clinical competency in the delivery of patient care services in accordance with Company guidelines.
• Other duties as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Technical Skills - Strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service - Responds promptly to customer needs.
• Interpersonal Skills - Maintains confidentiality.
• Oral Communication - Responds well to questions; participates in meetings. Communicates with partner clients clearly and concisely to plan, schedule, and complete services requested
• Written Communication - Produces concise, legible, and complete written documentation (service records, reports, and follow-up notes) to support compliance, continuity of care/service, and customer understanding.
• Teamwork - Balances team and individual responsibilities; contributes to building a positive team spirit.
• Quality Management - Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; displays orientation to profitability.
• Language Skills -Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

• Reasoning Ability - to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Computer Skills - To perform this job successfully, an individual should have intermediate knowledge of Microsoft Office products- Word, PowerPoint. Advanced knowledge in Excel.
• Cost consciousness – works within approved budget, conserves organization resources.

Education: High School diploma or equivalent

Licensure/Certification: Current Basic Life Support (BLS)

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