Job Description

At Encore, we’re here to make residential property management feel personal, thoughtful, and seamless. Since we opened our doors in 2004, our mission has been simple: to deliver an outstanding experience for every customer, with genuine care at the heart of everything we do. We don’t just look after buildings, we look after the people who call them home, treating each property as if it were our own.

The Encore culture not only attracts the brightest talent, but also industry recognition as we've been awarded Employer of the Year on many of occasions. Our ambition is to be regarded as the most professional managing agent in the country - with a team of exceptional people who are energised by what they do. Were all about communication, collaboration, teamwork – and having fun while we work. By creating an inviting environment for our people to be inspired, learn and flourish can make all the difference.

The Role

This is an opportunity to build a long-term career in health, safety, and fire compliance within a supportive and growing environment.

You’ll start by learning the foundations of the role, working closely with our Health & Safety Coordinator and Manager. Over time, you’ll develop the knowledge and confidence to take ownership of site visits and advisory responsibilities, progressing to a fully qualified Health, Safety & Fire Advisor.

As part of your development, you’ll be supported to complete your NEBOSH General Certificate and NEBOSH Fire Certificate within a two-year period.

What You’ll Do

You’ll play an active role in supporting and strengthening our health and safety culture across the business. Your responsibilities will include:

• Assisting with the review of risk assessments, method statements, safe systems of work, and COSHH assessments

• Transposing and organising reports produced by assessors

• Supporting the development and maintenance of our Health & Safety Management System in line with ISO 45001

• Collating and monitoring risk data across the business

• Assisting with accident and incident investigations

• Recording and reviewing accident and near-miss reports, escalating where appropriate

• Managing the H&S inbox and acting as a first point of contact for queries

• Reviewing contractor documentation as part of the approval process

• Supporting site audits and internal H&S inspections

• Assisting with inductions and ensuring training requirements are met

• Coordinating fire safety across office locations, including system checks and evacuation drills

What You’ll Bring

We’re looking for someone who is organised, proactive, and keen to develop a career in health and safety.

Essential:

• Strong attention to detail, with the ability to spot potential risks and inconsistencies

• Good written and verbal communication skills, able to present information clearly and professionally

• Willingness to learn and develop knowledge in health, safety, and fire compliance

• Organised and able to manage multiple tasks and priorities effectively

• Confident using Microsoft Office (Word, Excel, Outlook)

• Ability to follow procedures and work within established systems

• Proactive attitude with the confidence to ask questions and seek guidance

• Ability to work both independently and as part of a team

• Basic problem-solving skills with a practical, common-sense approach

• Professional and approachable manner when dealing with colleagues and contractors

Desirable (but not essential):

• University degree

• Fire Marshal or First Aid certification

• Full UK driving licence

Why This Role?

This is a genuine development opportunity where you’ll gain recognised qualifications, hands-on experience, and clear progression into a specialist advisory role. You’ll be part of a team that takes safety seriously and values practical, real-world improvement.

Why Work with Us?

• Great Team Environment You’ll be part of a friendly, supportive team that works hard and has fun along the way.

• Growth Opportunities We believe in helping our people grow. With extensive training and development, you’ll have plenty of opportunities to advance your career.

• Competitive Salary & Perks We offer a competitive salary, benefits, and a positive workplace culture where your contributions are valued.

This is a hybrid role with 4 days working form home and one day attending an Encore office. Our offices are located in the following locations - Cambridge, Manchester, London, Nottingham, Sandhurst and Peterborough.