Job Description

O2C Payment Application Specialist – Turkish Speaker
POSITION SNAPSHOT

Company: Nestlé Business Solutions
Location: Cairo, Egypt
Department: Order to Cash

Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.

The Order to Cash (O2C) Payment Application team is responsible for managing the end-to-end process of accounts receivable, focusing on the accurate and timely processing of payments. This includes overseeing payment processing, reconciliation, collections management, and dispute resolution.

The team plays a crucial role in maintaining cash flow and ensuring financial accuracy by allocating payments, managing direct debit collections, reconciling accounts, and generating reports. The O2C Payment Application team collaborates with various departments, including sales and finance, to support business operations and enhance customer satisfaction.

Additionally, the team ensures compliance with financial regulations and implements controls to mitigate risks associated with financial transactions. By managing payment processing and collections effectively, the O2C Payment Application team contributes significantly to the overall financial health of the organization.

Job Responsibilities

Payment Processing

• Oversee the allocation of incoming payments to the correct accounts and invoices.
• Ensure timely and accurate processing of payments to maintain cash flow.
• Manage direct debit systems to automate collections and ensure efficient payment processing.

Reconciliation

• Conduct regular reconciliations of accounts receivable to identify discrepancies and resolve issues.
• Ensure that all payments, including those from direct debit systems, are accurately reflected in financial records.

Dispute Management

• Manage and resolve disputes related to payments and invoices.
• Communicate with internal stakeholders to address any issues promptly.

Reporting

• Prepare and analyze reports related to accounts receivable, payment applications, and outstanding invoices.
• Identify trends and provide insights to improve the payment process.

Collections Management

• Oversee the collections process, including follow-ups on overdue accounts and managing payment plans.
• Utilize direct debit systems to facilitate timely collections and reduce overdue amounts.

Payment Allocation and Clearing Processes

• Allocate payments accurately to ensure that all financial records are up to date.
• Clear payments against outstanding invoices, ensuring that any discrepancies are resolved.
• Maintain proper documentation of payment allocations and clearing transactions to support financial audits.

Compliance and Controls

• Ensure compliance with internal policies and external regulations related to financial transactions.
• Implement and maintain internal controls to safeguard company assets and prevent fraud.

AM I a GOOD FIT?

• 2–4 years of experience in relevant field
• Turkish Speaker
• Experience in FMCG or similar fast-paced environment is preferred
• Experience with SAP
• Strong Excel skills (data handling, validation, reporting)
• Basic understanding of Order-to-Cash (O2D) process
• Strong attention to detail and accuracy
• Analytical and problem-solving skills
• Effective communication and stakeholder management