Role: O2C Order & Commercial Conditions Analyst– Budapest - German Speaking
Location: Budapest, Hungary (Hybrid)
Entity: Opella Healthcare
Department: Customer Experience & Operations
At Opella Consumer Healthcare, we’re building a healthier future by empowering people to take care of themselves. We’re looking for a passionate and detail-oriented O2C Order & Commercial Conditions Analyst German Speaking to join our dynamic team in Budapest. If you thrive in a collaborative, fast-paced environment and want to make a real impact on customer satisfaction and operational excellence, we’d love to hear from you.
As an O2C Order & Commercial Conditions Analyst German Speaking you’ll play a key role in ensuring seamless order processing and commercial condition management across Europe & MEA. You’ll be part of a team that drives operational efficiency, supports product fulfilment, and contributes to a positive customer experience.
Order Management Excellence – Capture, validate, and process customer orders in SAP, ensuring accuracy and compliance with business rules.
Issue Resolution – Troubleshoot technical issues across order entry and invoicing channels, resolving IDOC failures and coordinating with IT and other teams. Commercial Conditions Maintenance – Upload and manage commercial agreements and pricing conditions, ensuring alignment with policy and compliance standards.
Cross-Functional Collaboration – Partner with Sales, Trade, IT, and Finance to ensure timely updates and resolution of commercial and order-related issues. Continuous Improvement – Identify and implement process enhancements to improve efficiency and reduce exceptions.
Compliance & Controls – Ensure adherence to preventive controls and regulatory compliance in all commercial condition activities.
Customer-Centric Mindset – Deliver high-quality service with a focus on customer satisfaction and operational precision.
Languages – Fluent in English and German (written and verbal).
Experience – 2–4 years in order processing, customer service, or contract management, ideally in the pharmaceutical or healthcare sector.
Technical Skills – Proficient in SAP (S4 Hana preferred), Microsoft Excel, and OCR tools (advantageous).
Analytical Thinking – Strong problem-solving and financial acumen with attention to detail.
Collaboration – Proven ability to work cross-functionally and resolve issues with internal stakeholders.
Adaptability – Comfortable with change, able to work under pressure, and committed to continuous learning.
Ownership & Leadership – Self-motivated, organized, and capable of leading by example to deliver results.
At Opella, we believe in diversity, equity, and inclusion We welcome candidates from all backgrounds and experiences. You’ll be part of a purpose-driven organization that values your voice, supports your growth, and celebrates your contributions.
We offer a hybrid working model, competitive benefits, and the opportunity to work on global projects that make a difference in people’s lives.
Apply now and help us shape the future of self-care.
#LI-HYBRID
We are an R&D driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth.
We apply our deep understanding of the immune system to invent medicines and vaccines that treat and protect millions of people around the world, with an innovative pipeline that could benefit millions more. Our team is guided by one purpose: we chase the miracles of science to improve people’s lives; this inspires us to drive progress and deliver positive impact for our people and the communities we serve, by addressing the most urgent healthcare, environmental, and societal challenges of our time.
Interactions with this account must comply with the Terms: https://bit.ly/sanofi-terms
