Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

This role is responsible for supporting the cash application process within the Global Shared Services (GSS) Order-to-Cash (O2C) Cash Application function by applying customer payments to open invoices using the High Radius CAA cloud solution and/or Emagia Cash Application module. The position involves interaction with internal stakeholders across Credit, Collections, Disputes, and EIPP teams, ensuring cash is applied accurately & timely.
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Key Responsibilities / Tasks & Duties:
• Accurately apply daily customer payments (checks, ACH, wires) using High Radius CAA tool and/or Emagia Cash Application module.
• Match payments to open invoices & resolve unidentified and/or misapplied payments.
• Process remittances received through various channels (email, CLS, DMS, EIPP, etc.).
• Escalate remittance and/or payment discrepancies to internal CLS or DMS teams for resolution.
• Monitor cash application queues & ensure SLAs are met.
• Assist with month-end cash reporting & reconciliation tasks.
• Document & update work procedures as needed.
• Collaborate with internal teams using other High Radius modules (CRD, CLS, DMS, EIPP) and or Emagia Module.
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Education & Experience Requirements:
• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 1-3 years of relevant experience in finance or accounting, preferably in shared services or global operations.
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Technical Skills:
• Basic understanding of ERP systems (SAP S4 Hanna required).
• Exposure to High Radius or similar automation platforms (preferred).
• Proficient in Microsoft Excel & Outlook.
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Soft Skills:
• Strong attention to detail & high level of accuracy.
• Effective written & verbal communication in English.
• Problem-solving mindset & willingness to learn.
• Team player & collaborative attitude.
• Work in accordance with Xylem’s Core Values and Global Code of Conduct.
• Participate in team meetings, knowledge-sharing, and continuous learning activities.
• Collaborate across global teams in a matrix environment.
• Adhere to internal controls, audit, and compliance standards.
• English spoken on zone on Production floor.

This role requires to work in shifts.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.