Marketing
The O-US Omnichannel Integration Manager – JAPAC supports the execution of the O-US integration model within the JAPAC region by establishing strong regional governance, creating roadmap transparency, and consolidating market needs into structured regional input.
Reporting to the O-US Omnichannel Integration Lead, this role ensures that JAPAC business requirements are clearly captured, prioritized with regional leadership, and translated into structured input for global capability development.
The role operationalizes the O-US GCCI operating model within JAPAC and supports the application of the O-US omnichannel vision and operating model at regional level.
• Build and maintain a structured JAPAC network to ensure clear communication, alignment, and engagement across markets.
• Together with O-US Transformation Lead, create transparency on global roadmap developments by communicating upcoming capabilities, timelines, and execution implications to JAPAC markets.
• Increase awareness across JAPAC markets on what is coming, when, and how it impacts local execution.
• Consolidate JAPAC market business needs into structured regional requirement summaries.
• Support prioritization discussions with JAPAC leadership.
• Ensure consistency in how regional inputs are documented and articulated.
• Support the application of the O-US omnichannel vision and operating model within JAPAC.
• Ensure regional omnichannel execution aligns with O-US omnichannel strategy and recommend process improvements within the JAPAC governance structure.
• Provide structured feedback to the O-US Omnichannel Integration Lead on regional challenges and improvement opportunities.
• Drive coherence in JAPAC across Campaign Excellence, Content Execution, Web, Field Excellence, Platforms, and Data & Analytics.
• Serve as the primary regional coordination point between JAPAC markets and global capability teams via the O-US Omnichannel Integration Lead.
• Translate global roadmap updates into clear regional implications and readiness actions.
• Provide structured updates to markets on capability developments, timelines, and required preparation.
• Escalate regional feedback, concerns, and gaps through the O-US Omnichannel Integration Lead to global capability teams.
• Track capability requests, timelines, and status relevant to JAPAC markets to ensure alignment and follow-up.
• Operational accountability for JAPAC capability consolidation, communication, and readiness processes.
• Influence on regional prioritization recommendations.
• Authority to recommend governance and process improvements within JAPAC scope.
• Escalation of strategic issues through the O-US Omnichannel Integration Lead.
As a Level 5 leader at Amgen, you:
• Execute established operating models and governance processes within defined scope.
• Improve operational efficiency and clarity within the JAPAC region.
• Provide structured guidance to regional stakeholders.
• Build collaborative relationships across regional and global teams.
• Demonstrate strong execution discipline and attention to detail.
• Minimum of 4-6 years of experience in marketing operations, process management, or business excellence within the pharmaceutical or related industry.
• Bachelor’s degree required; Master’s degree preferred.
• Strong operational and organizational skills with the ability to manage multiple stakeholders and timelines
• Experience working with regional affiliates in a global organization
• Ability to translate business needs into structured documentation
• Experience supporting cross-functional initiatives in matrix environments
• Solid understanding of integrated customer engagement and capability deployment
• Strong communication skills, particularly in coordinating between regional and global teams
• Ability to identify process inefficiencies and recommend practical improvements
• Experience operating in fast-paced, evolving organizational environments
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We helped establish the biotechnology industry, and we remain on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Our investment in research and development has yielded a robust pipeline that builds on our existing portfolio of medicines to treat cancer, heart disease, osteoporosis, inflammatory diseases and rare diseases.
Amgen is one of 30 companies comprising the Dow Jones Industrial Average®, and part of the Nasdaq-100 Index®. In 2024, Amgen was named one of the “World’s Most Innovative Companies” by Fast Company and one of “America’s Best Large Employers” by Forbes.
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