Job Description

Harbor’s Edge is a premier 5-star Continuing Care Retirement Community (CCRC) located on the Elizabeth River in Norfolk, Virginia. Our community offers a full continuum of care, including Independent Living, Assisted Living, Memory Support, and Skilled Nursing services.

Recognized by U.S. News & World Report as a 2025 Best Senior Living Community, Harbor’s Edge has earned top honors for Activities & Enrichment, Feels Like Home, and Food & Dining, reflecting our commitment to exceptional resident experiences and quality care.

We are seeking part- and full-time Nutrition Care Associates to support exceptional resident care. The ideal candidates have senior living experience (long-term care, assisted living, or memory support) and a passion for serving older adults.

Responsibilities include dining room service in Health Services Departments (AL, MS, and HC), in-room tray delivery, and supporting the Dining and Catering Department in delivering high-quality service.

KEY RESPONSIBILITIES:

• Assist with resident dining services in Health Services Departments (AL, MS, and HC), ensuring a respectful and supportive dining experience.
• Follow diet orders, texture modifications, and therapeutic diets.
• Communicate resident preferences, intake concerns, and changes to the care team.
• Assist with feeding residents as needed, promoting safety and dignity.
• Maintain clean and sanitary dining and service areas per infection control standards.
• Report safety, sanitation, or dietary concerns promptly.
• Collaborate with nursing and dietary staff for timely, accurate meal service.
• Stock supplies and support basic inventory needs.
• Provide patient, attentive, and compassionate service to residents with varying cognitive and physical needs.

Requirements

REQUIREMENTS:

• High school diploma or GED required.
• 1+ year of relevant experience preferred (senior services, long-term care, assisted living, or memory support).
• Food Handler’s Certification required (provided during orientation); must follow all food safety regulations.
• Must demonstrate integrity, discretion, and protect resident health information.
• Strong communication skills; able to read, write, and follow verbal and written instructions accurately.
• Compassionate, respectful approach when working with older adults; upholds residents’ rights.
• Ability to communicate effectively with staff, residents, families, visitors, and the public.
• Must be physically able to assist residents (lift up to 50 lbs; stand, walk, bend, kneel, climb stairs, and push/pull as needed).
• Adequate vision and hearing (with correction if needed) to safely perform job duties and assess surroundings.
• Ability to work in a fast-paced environment and adapt to changing resident needs and priorities.
• Strong teamwork skills with the ability to collaborate across departments.
• Reliable attendance and punctuality required, including availability for weekends and holidays as needed.
• Commitment to maintaining a clean, safe, and sanitary environment at all times.

Comprehensive Benefit Package includes:

• Medical/Dental/Vision Insurance
• Paid Time Off + Six Paid Holidays
• 403(b) Retirement Savings Plan w/ Employer Contribution
• Employer Paid - Basic Life & AD&D Insurance
• Employer Paid - Short-term and Long-term Insurance
• College Tuition Reimbursement
• Employer Paid - Certification Training
• Employee Assistance Program (EAP)
• Legal Resources & Identity Protection Plan

*Benefit offerings vary according to employment status.

EEO/D/V