Parrish Medical Center

Nutrition Ambassador

Parrish Medical Center  •  Titusville, FL (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Department:
Food and Nutrition

Schedule/Status:
Varies; Full Time

Standard Hours/Week:
40

General Description:
Under the direct supervision of the Patient Services Manager and Food Service Supervisors, the Ambassador role is to obtain patient menu selections, assemble and deliver patient trays and attend to patients’ food needs in a timely fashion. The Ambassador is competent with patient diets and ensures customer satisfaction. Requires excellent interpersonal communication skills and interactions with patients, nursing care partners and visitors. The Ambassador is the initial and primary representative, to the patient, of the Food and Nutrition Services department. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare.

Key Responsibilities:
  • Visits patients, in-person, to obtain meal orders by using iPad and Breadbox program. Follows up with all missed patients with a return visit or telephone call to the room prior to meal service, to assure orders are taken.
  • Always follows AIDET+ (Acknowledge, Introduce, Duration, Explanation, Thank You) plus the 4 P’s (pain, potty, possessions, and position) guidelines for nonclinical care partners in all interactions with the patient.
  • Provides special orders list to cooks and prepares all cold special items for meal service.
  • Assembles patient trays according to prescribed diet and patient orders. Pays special attention to all “high risk” trays (altered consistencies and food allergies). Focuses on tray presentation and accuracy.
  • Delivers patient trays timely and according to prescribed meal delivery schedule.
  • Assures maintenance of hot and cold food temperatures during tray delivery
  • Uses a “3 patient identifier” with all patients (name, birth date, any food allergies?) to assure trays are delivered to the correct patient.
  • Assures that all patients’ meal needs are handled and takes responsibility for patient satisfaction during the shift for assigned floors
  • Records pantry refrigerator and freezer temperatures on assigned floors/units twice daily and takes appropriate action for discrepancies. Corrective actions are recorded, as needed, to note actions taken
  • Knowledgeable of tray line operations, all therapeutic diets, food allergies, customer service actions, computer, iPad and printer usage.
  • Practices safe food handling and HACCP compliance during the preparation and serving of all foods.
  • Assists other team members and asks for help, when needed
  • Participates in daily huddles and assists management, as appropriate, in performing tasks conducive to efficient and effective operations of the department.
  • Effectively communicates with co-workers for successful completion of duties.
  • Performs similar or related duties as assigned.
  • Knows fire, disaster and safety procedures and regulations as it pertains to the work area.
Requirements:

Formal Education:
  • High School Diploma or GED preferred.
Work Experience:
  • 0 to < 1 year
Required Licenses, Certifications, Registrations:
  • None
Full Time Benefits:
Eligible to participate in a number of PMC-sponsored benefits, including:
  • Benefits Start on Day 1
  • Health, Dental and Vision Insurance
  • 403(b) Retirement Program
  • Tuition Reimbursement/Educational Assistance
  • EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
  • Annual Accrual of 152 Personal Leave Bank (PLB) Hours


We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time®.

Parrish Healthcare has a Culture of Choice®. This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.

Parrish Medical Center

About Parrish Medical Center

Parrish Healthcare has been proudly serving Brevard County since 1958 and continues to contribute to the physical, social, environmental and economic health and well-being of the community and people we have the privilege to serve. Our relentless commitment to assuring quality, safety and healing experiences for everyone all the time has resulted in ranking among the top hospitals in the nation for quality and safety.

Through our county’s economic ebbs and flows, as well as the evolution and transformation of our nation’s healthcare system, Parrish has proven its resolve to its mission, vision and values:

• Mission: Healing Experiences for Everyone All The Time®.

• Vision: Healing Families—Healing Communities®.

• Values: Safety, Loyalty, Integrity, Compassion, Excellence, Stewardship.

In 2024, Parrish become the first Cleveland Clinic Care Connect member in the United States. We've also achieved remarkable recognition, including earning a perfect Joint Commission Primary Stroke Center recertification score, becoming recertified with the American College of Surgeons’ Commission on Cancer, being named an American College of Surgeons Surgical Quality Care Partner and were awarded the highest level of certification (Level 3) as a Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance (NCQA). In addition, we were recognized by Florida Blue, the state’s Blue Cross Blue Shield plan, with a Blue Distinction® Centers+ (BDC+) for Maternity Care designation and US News and World Report as a High Performing Maternity Hospital and 2025 Maternity Care Access Hospital.

We remain proud of these achievements, which reflect the dedication and hard work of our entire team to continuously improve the health and well-being of our community. We look forward to continuing to serve Brevard County and provide Healing Experiences for Everyone All The Time®.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Titusville, FL
Year Founded
1958
Social Media