Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages the daily operations effectively to successfully exchange shift duties with the next supervisor.
• Oversee the functions of the unit and ensure that they are operating efficiently.
• Supervise nursing units based on the policies, procedures, objectives, and standards of the department and the organization.
• Accountable for the delivery of excellent customer service throughout the house and for increasing customer satisfaction.
• Ensure guidance and implementation of individual unit goals.
• Assist in addressing all patients', residents', and families' clinical and customer service issues.
• Assist with the daily function of the units to ensure the effectiveness of operations.
• Manage calls to the on-call physician for clinical concerns, labs, and unusual events; follow up on orders given.
• Initiate and ensure investigations are completed on any concerning clinical events, assisting the nurse as needed.
• Perform observations, audits, and reporting to ensure compliance with clinical protocols and regulations.
• Manage interventions where necessary regarding staff compliance with skill competencies (i.e., training and education on skill sets).
• Interact and coordinate with other departments to ensure quality resident care.
• Maintain ongoing communication with the Director of Nursing (DON) regarding problems, concerns, and operational issues affecting residents and/or staff within the assigned unit.
• Provide progressive disciplinary procedures when needed.
• Meet with staff regularly to review goals for each unit and assist in problem-solving.
• Meet with Unit Managers (UM) monthly to discuss issues/concerns with the units.
• Provide feedback and input to Unit Managers regarding employee performance to complete performance reviews.
• Ensure all units are appropriately stocked with required equipment and supplies and verify that all items are functioning and operating properly to support safe and effective resident care.
• Monitor and maintain appropriate staffing levels to meet required ratios while proactively
• managing schedules to minimize or avoid overtime.
• Proficient with skill sets (for example, IV therapy and extensive wound care).
• Proficient in basic computer skills to act as a resource to staff, as well as managing the electronic schedule.
• Demonstrate productivity and efficiency in documentation while maintaining clear, timely, and professional communication.
• Performs all other duties as assigned.

QUALIFICATIONS EDUCATION and/or EXPERIENCE
To perform this job successfully, an individual must be able to perform each primary function
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required.

• Associate's degree or equivalent from a two-year college or technical school and a minimum of 2 years of experience in the field.

CERTIFICATES, LICENSES, REGISTRATIONS
• Valid State of Florida Registered Nurse (RN) License
• Valid BLS CPR Certification

This position requires a background screening through the Care Provider Background Screening Clearinghouse. For information on the requirements, please visit the Clearinghouse Education and Awareness website at https://info.flclearinghouse.com