Job Description

The Director is responsible for planning, organizing, directing and managing resources for one to two department(s) on a twenty-four (24) hour basis. These responsibilities include: budget responsibility; efficient/effective resource utilization; recruitment and effective/efficient management of assigned staff; achieving quality outcomes; performance improvement; monitoring of quality and quantity of services; maintaining positive working relationships with staff and System departments and managers, and purchasing and maintaining equipment. Completes established competencies for the position within designated introductory period. Other related duties as assigned

General Management:

• Establishes goals and objectives that support overall strategic plans of the facility/Baptist Health System
• Develops and manages the annual department operating and capital budgets
• Directs daily operations of assigned department/s
• Directs performance of staff
• Maintains objectivity in decision making, utilizing facts to support decisions
• Supports the mission statement, policies and procedures of the Baptist Health System
• Manages to eliminate boundaries to achieve integrated, efficient and quality service
• Achieves ongoing compliance with all regulatory agencies
• Serves as a resource to employees and customers as demonstrated by visibility and knowledge of issues
• Demonstrates flexibility in response to change
• Anticipates and responds to problems and risks
• Communicates effectively with all levels in the organization and with internal and external customers

Personnel Management/Development:

• Selects personnel for hire and promotion; takes appropriate actions regarding counseling, disciplinary actions, demotion and termination
• Directs, supports and coaches direct reports
• Responds proactively to employee needs and concerns
• Develops “experts” and “expertise” throughout the department and seeks employee input
• Facilitates consensus among divergent groups
• Minimizes staff turnover
• Acknowledges and rewards employees’ strengths and accomplishments
• Evaluates assigned staff performance and competency, providing direct feedback
• Assesses learning needs, develops competency plans and provides opportunities for learning

Department/Business Unit Management:

• Interfaces on a regular basis with medical staff to communicate, receive information and promote satisfactory patient outcomes.
• Assures patient information is available to the healthcare team to facilitate timely, medical decision making.
• Utilizes data and statistical analysis as basis for decisions and actions and to improve performance.
• Demonstrates required knowledge and competencies for clinical systems to include but not limited to: HED, HPF, STAR, HEV, Accudose
• Demonstrates required knowledge and competencies for MS Programs to include but not limited to: Word, Excel, Powerpoint.
• Redesigns work flow and work processes to achieve customer satisfaction, quality improvement and cost reduction.
• Identifies high-risk situations and utilizes root cause analyses tools to achieve the elimination or reduction of risk.
• Supports case management initiatives and clinical improvement efforts.
• Demonstrates dedication to achieving quality outcomes; evaluates and communicates quality performance outcomes; collects and utilizes data to improve department performance.
• Demonstrates dedication to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in service; talks and acts with customers in mind; establishes and maintains effective relationships with customers. Role models Studer Principles and “must haves”.
• Assures department and staff readiness for each and every patient
• Assures department commitment to Performance Improvement and leads by example
• Serves as a role model for service excellence
• Participates in Performance Management program
• Participates in LDI
• Participates in BHS Quality Initiatives
• Utilizes resources efficiently and effectively
• Maintains safe environment
• Addresses patient population-specific needs
• Participates in Performance Improvement activities

MINIMUM EDUCATION: Bachelors Degree in Nursing
PREFERRED EDUCATION: Master Degree in Nursing, Business or Related Field
MINIMUM EXPERIENCE: 5 years experience in discipline or specialty.
PREFERRED EXPERIENCE: 3-5 years progressively responsible management experience
REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered Nurse
PREFERRED CERTIFICATIONS/LICENSURE: Specialty or Administration certification desired.
REQUIRED COURSES/COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire



Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Mission Trail Baptist Hospital hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Mission Trail Baptist Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note Eligibility for benefits may vary by location and is determined by employment status