The Nursing Assistant in a pharmacy supports both clinical and administrative functions, assisting pharmacists, pharmacy technicians, and patients. The role ensures safe medication handling, basic patient care, and efficient pharmacy operations

1. Patient Care & Support

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  Assist patients in understanding medication instructions as directed by licensed pharmacists.

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  Take basic patient vitals if required (e.g., blood pressure, glucose checks).

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  Provide compassionate support to patients, especially the elderly or those with chronic conditions.

2. Medication & Pharmacy Assistance

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  Help prepare and label prescriptions under pharmacist supervision.

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  Assist in inventory management – stock medications, check expiry dates, and organize shelves.

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  Ensure medications are stored safely according to pharmacy standards.

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  Deliver medications to patients when required.

3. Administrative Support

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  Maintain accurate patient records and pharmacy logs.

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  Handle phone calls, schedule appointments, and answer patient queries.

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  Assist in processing insurance claims and payment transactions.

4. Hygiene & Safety

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  Maintain a clean, organized, and safe pharmacy environment.

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  Follow all health, safety, and infection control procedures.

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  Report any discrepancies or adverse reactions to the supervising pharmacist.

Requirements

Qualifications & Skills:

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  Certification as a Nursing Assistant / Health Care Assistant.

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  Basic knowledge of medications and pharmacy operations.

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  Strong communication and interpersonal skills.

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  Attention to detail and ability to follow instructions accurately.

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  Ability to work in a fast-paced environment and handle sensitive patient information.