Job Description

Serves as the primary coordinator of the Nursing department. Perform administrative duties under the direction of the Director of Nursing. These duties may include scheduling appointments, maintaining medical records, billing, and coding information for reimbursement purposes.

Essential Duties & Responsibilities

This list of essential functions is not intended to be limiting. Sunnyhill, Inc. reserves the right to revise this job description as needed to comply with actual job requirements. The essential duties reflect the general duties considered necessary to describe the principal functions of the job and shall not be considered as a detailed description of all work requirements that may be inherent in the job.

• Receive, review, and track all incoming health/nursing information, ensuring the data entry is clear and concise.
• Review all nurse visit documentation for completeness and compliance with guidelines and regulations.
• Verify and process new physician orders as directed by Director of Nursing.
• Update and maintain HRST, QuickMAR, and Therap with relevant medical information to ensure accurate record keeping.
• Responsible for tracking all medication errors.
• Organize and maintain the nursing department’s supply cabinets and distribute necessary supplies to nurses and caregivers.
• Organize and maintain the nursing department’s biohazard waste account ensuring compliance with best practice measures and regulatory requirements.
• Assist in the quality assurance processes, new admissions, compliance audits, and other nursing lead projects or events.
• Ensure effective communication with outside entities or vendors and maintain open lines of communication with pharmacy and medical providers.

Requirements

Education & Experience

• High School Diploma or GED
• Must have customer service experience.
• 1 – 2 years working in medical office, preferred.
• Familiarity/experience with medical terminology, required.
• Experience with EPIC, Therap, QuickMAR, or HRST a plus.
• Medical Assistant certification, preferred.

Required Skills/Abilities & Qualifications

• Excellent verbal and written communication.
• Ability to prioritize tasks and function well in a high-paced (at times stressful) environment.
• Ability to maintain a professional demeanor, with all stakeholders.
• Valid driver’s license and auto insurance (use of personal vehicle required at times).
• Acceptable background checks.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Walking or standing to attend meetings or manage office tasks.
• Must be able to lift up to 20 pounds at times.

Sunnyhill is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, and retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), sexual stereotyping, pregnancy (including childbirth, lactation, and related medical conditions), marital status, physical or mental disability, genetic information (including testing and characteristics), association with anyone who is a member of a protected class, AIDS/HIV status, veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The Agency is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.