Job Description

Job Summary

Baylor Scott & White Medical Center - Sunnyvale is seeking a MedSurg/Tele Nursing Supervisor to be responsible for providing leadership to the front line staff in collaboration with the Nursing Manager or Nursing Director. Serves as a conduit between the front-line nursing employees and managers for the purpose of facilitating communication, overseeing orientation of new team members in collaboration with the Clinical Educators, and evaluating clinical practice with a particular focus on quality and performance improvement.

Key Responsibilities:

• Responsible for the results and development of assigned team members.
• Plans and executes day-to-day operational needs by setting priorities, planning for and addressing staffing needs, and coordinating work across other teams as needed.
• Provides guidance, coaching, and feedback to team members and provides significant input to employment decisions, addresses performance issues.
• Monitors key metrics and analyzes information to solve on-going problems to improve team performance.
• Serves in various clinical nursing roles (i.e., direct care nurse, charge nurse, etc.).
• Plans and executes day to day operational needs
• Provides input to employment decisions, and participates in performance reviews
• Works within established precedents and practices; receives guidance and oversight from a higher-level manager
• Provides technical guidance to others on a frequent basis and 'rounds' with employees in the team
• Participates in the interview and selection process of new team members
• Provides education and facilitates learning for patients, families, and patient care team in a way that demonstrates a sensitivity to recognize, appreciate, and incorporate differences related to diversity
• Administers periodic evaluations for new staff members 30/60/90 day
• Advocates for the patient, represents the concerns of the patient/family and identifies and assists in resolving ethical and clinical concerns
• Provides performance feedback to staff, including the documentation and counseling of performance issues
• Completes scouting reports and weekly rounding on staff
• Ensures that staff are kept abreast of changes within the unit, department, division, and organization
• Provides mentoring to staff and developmental opportunities to help team members achieve their career goals
• Provides appropriate recognition to staff members
• Accountable to ensure that staff are meeting patient care needs, standards of safety, effectiveness, patient rights and guest relations
• Ensures that staff are delivering care with a team-orientation, an emphasis on good customer relations, sound clinical judgement and appropriate decision making abilities that take into consideration evidence based practice.
• Ensures that staff are responsible and accountable for prescribing, delegating and coordinating patient care. Uses clinical judgment based on nursing skills acquired through formal and informal experiential knowledge and evidence based guidelines to globally assess the patient's situation and through critical thinking and clinical decision making, develop an appropriate plan of care for the patient, with the aim of promoting comfort and healing and prevent any unnecessary suffering.
• Responsible for new hire scheduling with their assigned preceptors during orientation period
• Balances staff schedules to ensure adequate coverage and skill mix on every shift
• Monitors trends with attendance and addresses any dependability issues with team members
• Develops and maintains positive physician relations
• Reviews PYXIS reports
• Responsible for ensuring direct reports timecards are accurate and complete prior to bi-weekly payroll signoff and holds staff accountable for repetitive discrepancies in their timecards
• Ensures clean sweeps/unit-based audits are conducted
• Ensures readiness for disease specific certification audits (where applicable)
• Ensures regulatory readiness
• Conducts unit environmental rounds
• Ensures employee related paperwork is sent to HR for filing in a timely manner
• Ensures that Patient Health Information (PHI) is protected and secured at all times
• Adhere to all infection prevention initiatives (i.e., hand hygiene, proper disposal of waste)
• Ensures that staff are providing education and facilitating learning for patients, families and patient care teams in a way that demonstrates a sensitivity to recognize, appreciate, and incorporate differences related to diversity
• Collaborates with physicians, families and staff to assist in developing and implementing an appropriate plan of care in a way that promotes/encourages each person's contributions towards achieving the best patient outcomes
• Advocates for the patient and staff, represents the concerns of the patient/family and staff members and identifies and assists in resolving any ethical and clinical concerns
• Maintains a body of knowledge and tools that allow them to manage whatever environmental and system resources exist for the patient/family and/or staff members, within or across healthcare and non-healthcare systems
• Continuously inquires about the condition of the patient through the ongoing process of questioning and evaluating the situation and directs treatment changes, if necessary, through collaboration with the healthcare team, inclusive of the patient and family.

Qualifications:

• Required: Graduate of an accredited School of Nursing
• Preferred: Academic degree in nursing (Bachelors or Master’s degree)
• Current State of Texas Registered Nurse license.
• Basic EKG course within one year of hire
• Current AHA BLS and ACLS Certifications.
• Ability to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.
• Basic computer knowledge.

Baylor Scott & White Medical Center - Sunnyvale is an acute care hospital serving the communities in and around Sunnyvale, Texas. We strive to make the lives of our patients and their families better at every interaction. Our Team Members live out this passion in their daily roles as we support their career and personal goals.

We are located just minutes east of Dallas and south of Garland / Rowlett on Hwy 80 at Collins Road in Sunnyvale. Many team members live in Forney, Mesquite, Garland, Balch Springs, and Rockwall areas with a short commute.

Our work environment includes:

• Modern Office Setting
• On-Site Cafe' and Coffee Bar (Payroll Deduction available)
• Collaborative Teams
• Team Member engagement opportunities
• Competitive pay
• Benefits provided based on your work assignment (Full-time, Part-time, or PRN)

Consider a career move to Baylor Scott and White Medical Center – Sunnyvale and join our exceptional team committed to something better.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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