The Stroke Navigator assists the Stroke Medical Director and Stroke Program Director to improve the quality/delivery of ischemic and hemorrhagic stroke care throughout the continuum of care. He/she works in collaboration with the program directors, data analysts, department leaders, staff and patients to develop and support the stroke program’s performance improvement initiatives. The Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high quality outcomes for each patient including support for interdisciplinary and cross facility collaboration. In addition, he/she identifies opportunities to streamline care practice, using LEAN methodology, through development of evidence-based guidelines and protocols.
1. Clinical Practice and Care Management
a. Conducts patient rounds while utilizing clinical expertise to aggregate, assess and interpret information.
b. Reviews Patient encounters, identifying items for performance/process improvement.
c. Assists Stroke program director with maintaining stroke policies.
d. Coordinates and participates in stroke performance improvement/patient safety forums/committees.
e. Supports new stroke initiatives by identifying and overcoming barriers to clinical care.
f. Assists with preparation for Joint Commission certification surveys.
g. Serves as an active member of stroke workgroups/committees and is an active participant in strategic planning for the Stroke Program. Provides input to meeting agenda, reporting on significant trends and outstanding items.
2. Communication and Collaboration
a. Serves as a resource/mentor to bedside staff within the stroke service line.
b. Collaborates with multi-disciplinary care team to promote optimal outcomes for stroke patients
c. Partners with stroke program providers to facilitate optimal care supported by guidelines
3. Quality
a. Responsible for issue identification, issue validation, issue analyses and initiates follow-up to assure loop closure to improve clinical outcomes and patient care.
b. Identify areas of improvement; using this data to develop educational programs, action plans to address quality issues identified and to ensure follow through of developed plans.
c. Facilitate stroke patient education and coordinate follow up care to decrease further stroke complications and decrease readmission rate.
4. Training and Education
a. Counsels and trains staff members to increase awareness of adverse trends and participation in interdisciplinary process improvement.
b. Identify areas for improvement and education, using stroke PI data to develop education programs to address quality issues identified in the stroke program.
c. Instructs others on pertinent standards and guidelines; ensures these standards and guidelines are adhered to.
5. Other duties as assigned
a. Other duties as assigned.
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