Job Description

The Nurse Manager will be responsible for developing and administering health care services for the residential children served by Gemma Services in accordance with established agency policies and regulatory guidelines. Developing, implementing, and achieving annual goals and objectives as established in the Residential Programs Division’s annual operating plan. Ensuring the department’s compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel and providing periodic reports.

1. Supports the mission of Gemma Services by providing individualized support, being data informed, and helping others know they matter. Reflects Gemma’s values by:

• Being unlimited by providing a place for hope and transformative healing through
• holistic care
• Being nimble by balancing consistency and change
• Being inspired by growing through personal and professional proficiency
• Being transparent by being reliable and communicating effectively
• Being effective by providing treatment to the highest standard of care
• Being diverse by valuing ideas and perspectives

2. Supports the agency and program development and improvement by acting as a member of the RT Core Leadership Team by:

• Modeling Gemma Service’s diversity, equity and inclusion framework
• Supporting Gemma Service’s strategic plan and representing Gemma’s through leadership responsibilities
• Conducting assigned professional development for all residential staff yearly
• Participating in program learning collaboratives and initiatives
• Partnering with support services to improve collaboration between departments
• Providing mentorship to staff across program departments
• Participate in the on-going quality improvement process by regularly reviewing data (qualitative and quantitative), trends, recommending improvements and monitoring outcomes
• Communicates with supervisor, other department and division managers, and appropriate staff personnel to integrate goals and activities
• Abides by and supports the program operating plan and budget

3. Develops and administers health care services for the residential children served by Gemma Services in accordance with established agency policies and regulatory guidelines of which the following are illustrative:

• Coordinates, plans, and implements the daily activities of the department
• Establishes, implements, and monitors department policies, procedures, and protocols to assure compliance with all federal, PA, accrediting, and local regulations
• Develops and maintains quality health care procedures and practices, including drug and medication security and control
• Administers medications according to physicians’ orders
• Administers health care, first aid, and emergency care when needed
• Supports staff who are medication administration trained to understand and comply with healthcare policies and procedures
• Effectively trains staff about the safe use of medications and the possible side effects of medications used at Gemma Services
• Participates in health care staff development for all agency personnel
• Develops and maintains records as required by regulatory agencies
• Maintains all Joint Commission (TJC) Health Care Standards for the Residential
• Treatment Program; accurately records all information required for TJC indicators for the Health Care Management Committee (HCMC) and other committees
• Complies with Clinical Laboratory Improvement Amendments (CLIA) and all related
• training
• Maintains familiarity with each child so that their individual needs will be addressed in a timely manner; responds to each child’s physical health complaints in an appropriate time frame
• Works closely and collaboratively with Child Psychiatrists in receiving and implementing prescriptions and doctors’ orders; receives and implements external physicians’ prescriptions and doctors’ orders in a timely manner
• Works closely and collaboratively with the Information Technology Department and commercial pharmacy, in the implementation of the agency electronic prescription system
• Identifies reasons for medication errors and missed medications; makes corrections immediately; watches for trends of medication errors and missed medication; changes processes to address patterns
• Obtains and records in writing verbal orders authorizing physical restraints and conducts the physical assessment of the child within 60 minutes of the end of the restraint.

4. Supervises registered nurses, licensed practical nurses, medical drivers, and the healthcare administrative assistant. Directly supervises assigned personnel as follows:

• Assists in the selection of new personnel as appropriate
• Makes provisions for the proper orientation and training of new personnel
• Reviews employee performance throughout the initial training period and on a regularly scheduled basis thereafter
• Organizes, schedules, and distributes work among assigned personnel
• Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged
• Administers personnel policies and procedures as established by organizational policy

5. Develops, implements, and achieves annual goals and objectives as established in the Residential Programs Division’s annual operating plan as follows:

• Allocates department resources, e.g., human, financial, etc., toward tasks required to achieve goals and objectives
• Measures effectiveness and performance of the systems and people
• Develops resources, as appropriate, to improve efficiency and productivity
• Assists in the development of the annual budget and adheres to budget parameters

6. Coordinates specific work tasks with other personnel within the department as well as with other departments and divisions to ensure the smooth and efficient flow of information.

7. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace

8. Is knowledgeable and cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the organization’s compliance with all regulatory requirements; participates in and completes all required training within stated training year

9. Communicates with management and staff personnel to integrate goals and activities

10. Responds to inquiries relating to their area, or to requests from other staff, etc., within given time frames and within established policy

11. General Responsibilities:

• Email Management: regularly check and respond to emails in a timely manner.
• Notification monitoring: stays updated on notification across electronic health record, and Gemma Services platforms for important messages and alerts
• Information Dissemination: shares relevant updates and communicates with team members to ensure everyone is informed and aligned
• Task organization: priorities and organize tasks based on deadlines, responsibilities and communication
• Documentation maintains records of all required documentation for reference and accountability
• Collaboration support: facilitates communication between departments and colleagues, participates in meetings or discussions as needed

12. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances

Education and experience:

• B.S. degree in Nursing required; valid Pennsylvania RN license;
• Certified training in PA medication administration, BSN preferred
• A minimum of five (5) years' related experience required, including, child/adolescent experience; psychiatric nursing and management experience preferred

Benefits include:

• 3 health insurance plans included, one at no cost to the employee!
• 2 dental plans to choose from
• Educational assistance for professional development and Act 48/CEUs
• 403b retirement plan with organizational match
• Group Term Life Insurance at no cost to the employee
• Short and Long-term Disability coverage
• Generous paid time off and Personal Holidays
• Funding for employee self-care activities

Gemma Services is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.