Job Description

• Ensure nurses deliver safe and high-quality patient care and have a proactive attitude towards the patients and their families.

• Develop and provide support to the Nurse-in-Charge, Nurse Supervisors in leading a team of Assistant and Registered nurses.

• Evaluate nursing activities to ensure safe patient care, good caregiver relations and operational efficiency.

• Perform direct clinical nursing care when required, mandating the requirement to wear NMC nursing uniform.

• Conduct regular clinical rounds with nursing and other members of the inter-professional team.

• Conduct regular clinical rounds talking with patients and patient bystanders being cared for within their clinical areas, to support patient experience. Action and execute patient feedback to support a positive patient experience.

• Improve the operational systems, service processes and policies in support NMC mission. More specifically to support better management reporting, information flow and management, business process and organizational planning.

• Perform essential life support as per regulatory requirements and scope such as but not limited to Basic Life Support, Pediatric Advanced Life Support, Advanced Cardiac Life Support, Neonatal Resuscitation etc.

• Establish, plan, implement and monitor KPIs that are relevant to the business and department(s).

• Liaise with multiple stakeholders regarding the suitability of clinical equipment, inventory supplies and contribute to product evaluation.

• Participate as a team member of Quality Management team in implementing standard operating procedures and protocols relating to patient care services.

• Participate and lead in internal clinical audits and communicate to the clinical team to improve and change practice, reporting to the Director of Nursing.

• Develop policies and procedures relating to patient care.

• Develop clinical skill assessment tools and participate in the assessment of caregivers to ensure safe evidence-based care.

• Participate in annual budget and manpower planning and monitor spending.

• Provide management reports on patient care records and statistics, when required.

• Manages Caregivers appraisals, performance focus and evaluates training needs analysis in collaboration with the Director of Nursing and the Nurse Educator

• Identifies issues, taking a lead role in managing complaints, review, audit process to highlight concerns regarding patient care.

Essential: the post holder must

• Have an appropriate license to work as a registered nurse in the relevant regulatory health authority with all the qualifications and experience these mandates.

• Have evidenced experience in managing multiple departments and teams.

• Be able to influence and implement change when necessary.

• Be able to make decisions and communicate effectively.

• Manage their own professional re-licensure.

• Hold a valid American Heart Association Basic Life Support Provider card.

• Be willing to work across departments when necessary.

• Be able to communicate clearly and effectively in English (spoken and written)

DESIRABLE: The post holder should have

• Evidenced experience/expertise in the clinical field in which they are employed

• Evidenced ability to work as part of an inter-professional team

• Organizational and administrative skills with which to use the electronic medical record platform for clinical documentation.

Be able to communicate effectively in Arabic