Morgan & Morgan, P.A.

Nurse Intake Specialist

Morgan & Morgan, P.A.  •  United States (Remote)  •  6 hours ago
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Job Description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Morgan & Morgan is seeking a Full‑Time Registered Nurse (RN) to join our Case Control Center in a client‑facing intake role. This position requires working five days per week, handling inbound telephone calls related to medical malpractice and nursing home claims. Our clients are often navigating traumatic and emotionally difficult situations, and Nurse Intake Specialists serve as their first point of contact - making empathy, professionalism, and compassion essential to success in this role.

Candidates who live within a commutable distance of a Morgan & Morgan office will be expected to work on‑site as part of their regular schedule.

The ideal candidate will have availability to work between 7:00 a.m. and 7:00 p.m. EST, with weekend coverage required as business needs dictate. If you are passionate about helping others, demonstrate strong empathy and respect in your interactions, and are seeking a long‑term career where you can apply your nursing expertise in a new setting, we encourage you to apply. Qualified candidates may earn up to $250 after 90 days of employment.

Responsibilities

  • Conduct detailed intake calls with prospective clients.
  • Vet and assess medical malpractice and nursing home claims.
  • Gather and document medical and factual information with accuracy.
  • Support key aspects of the legal intake process.
  • Handle client questions and concerns with empathy and professionalism.
  • Enter and maintain detailed client information in internal systems.
  • Maintain confidentiality and exercise sound judgment in all interactions.

Qualifications

  • Active Registered Nurse (RN) license required.
  • Strong verbal and written communication skills.
  • Exceptional listening, critical thinking, and problem‑solving abilities.
  • Comfort working on the phone for extended periods.
  • Strong computer and data entry skills.
  • Highly organized with the ability to multitask and learn quickly.
  • Able to work independently in a fast‑paced environment.
  • Professional demeanor with a calm, empathetic, and client‑focused approach.
  • Reliable, punctual, and dependable.
  • Bilingual skills are a plus!

WFH requirements

  • Must be able to provide a distraction free environment (no pets, TVs, children, etc).
  • Must be willing and able to pass Internet Speed Test, 60 Mbps download/30 Mbps upload speed before training.

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Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Morgan & Morgan, P.A.

About Morgan & Morgan, P.A.

John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured.

Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved.

This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history.

Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve.

With $25 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone.

All law firms are not the same. There’s only one Morgan & Morgan.

Industry
Legal & Compliance
Company Size
5,001-10,000 employees
Headquarters
Orlando, FL
Year Founded
1988
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