Job Description

The Nurse Education Manager – Trauma & Clinical Certifications is an advanced role responsible for the management, administration, planning, coordination, implementation, and evaluation of educational activities, with a primary focus on overseeing trauma and emergency certification programs. This includes direct oversight of Trauma Nursing Core Course (TNCC), Advanced Trauma Life Support (ATLS), and other certification-based courses (e.g., ENPC, ECMO, etc). The role encompasses orientation, staff development, competency assessments, and certification course coordination across the health system.

CLINICAL/TECHNICAL SERVICE

• Oversees the development and implementation of the certification course budget, including capital equipment allocation for certification courses and simulation resources, and makes recommendations according to MSHS financial goals.

• Maintains, reviews, and evaluates educational record-keeping and reporting systems for all certification programs, including TNCC, ATLS, and other trauma/emergency certifications, and modifies as necessary.

• Conducts and participates in meetings.

• Demonstrates the knowledge, skills, and communication techniques necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served.

ADMINISTRATION / OPERATIONS

• Observes established MSHS mandatory educational requirements.

• Reviews and formulates departmental and program objectives in accordance with corporate policies, strategies, and goals.

• Participates in the management of external consulting services (e.g., schools of nursing, TNCC/ATLS course directors, professional experts).

• Acts as a management representative for the MSHS or department on committees as designated.

• Participates in the formulation of departmental policies and procedures based on evidence, best practices, and expert opinion, including policies governing certification course delivery and recertification timelines.

• Acts as resource person for staff regarding Department of Nursing policies and procedures, including certification requirements.

• Participates in the recruitment and retention of staff, including certified TNCC/ATLS instructors and course faculty.

• Evaluates staff competencies and compliance with patient care and unit documentation requirements.

EDUCATION

• Serves as the primary administrator and coordinator for TNCC, ATLS, and other designated trauma and certification courses, ensuring compliance with sponsoring organization standards (e.g., ENA, ACS, AHA).

• Manages all logistics for certification course offerings, including scheduling, faculty coordination, course materials, equipment, and registration processes.

• Maintains current TNCC Provider/Instructor status and, where applicable, ATLS coordinator status; partners with physician course directors for ATLS administration.

• Ensures ongoing availability of certified instructors to meet health system-wide course delivery needs; recruits, develops, and mentors new TNCC and other course instructors.

• Tracks and maintains records of staff certifications, provider cards, and recertification deadlines across the health system; communicates proactively with nursing leadership to address lapses.

• Participates in the development of other staff members and shares feedback both in written and verbal format with nursing leadership.

• Meets regulatory, licensure, and annual health assessment requirements.

• Identifies learning strengths and needs of designated staff.

• Identifies and designs programs that facilitate organizational development.

• Evaluates the effectiveness of educational activities at the level of the learner, the department, and the institution.

• Develops, coordinates, and implements activities to achieve educational objectives.

• Conducts reviews and evaluates educational needs assessments.

• Selects appropriate instructional strategies for educational programs, including simulation, skills labs, and scenario-based learning relevant to trauma and emergency nursing.

• Designs, develops, and organizes training manuals, references, web-based and multi-media instructional aids, and other educational materials.

• Acts as a trainer, facilitator, consultant, and supervisor to orientees.

PROFESSIONAL DEVELOPMENT

• Serves as a professional role model and preceptor for new staff and students.

• Contributes to the profession of nursing through leadership and participation in professional organizations (e.g., Emergency Nurses Association, Society of Trauma Nurses).

• Bachelor of Science degree in Nursing (BSN) required.

• Master's degree in Nursing or related Healthcare field with experience in Nursing Education and/or Nursing Leadership preferred; Master's in Nursing Education strongly preferred.

• Candidates actively enrolled in a graduate program will be considered with confirmed, close graduation dates.

• Professional board certification in a clinical specialty or staff development is recommended.

• Demonstrated competence and progressive experience in Education and Management/Administration within the assigned clinical specialty.

• Minimum of 3–5 years of emergency or trauma nursing experience strongly preferred.

• Prior experience coordinating or teaching AHA prorams, TNCC, ATLS, ENPC, or similar certification courses required.

• Experience with adult education principles, simulation-based learning, and competency assessment preferred.

• Licensed as a Registered Nurse with current registration in New York State.

• Current TNCC Provider status required; TNCC Instructor status required or must be obtained within 12 months of hire.

• ATLS Coordinator status highly preferred; collaboration with the physician ATLS Course Director is expected.

MS Office Suite: Intermediate proficiency required. Proficiency with learning management systems (LMS) and electronic medical record documentation systems required.

• Evidence of ability to maintain and promote interpersonal relationships, communicate appropriately to others, and work effectively and efficiently to solve problems.

• Demonstrates the ability to work in a team, displaying effective communication and critical thinking.

• Demonstrates organized work methods and attention to detail.

• Ability to read, write, understand, and speak English in a clear and concise manner.

• Ability to walk, stand, lift, stoop, push, and respond quickly in a variety of situations and for extended periods of time.

• Manual dexterity to perform a variety of clinical procedures relevant to the practice area (e.g., venipuncture, urinary catheterization, cardiopulmonary resuscitation).

• Ability to use data entry, retrieval systems, and the electronic medical record documentation system in a proficient manner.

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $115,494.00 - $173,241.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, M6E - HSO American Heart Association Training Center - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.