Job Description

Position #: 9000321

Expected Start Date: October 07, 2026

Union: SUN

Facility: Emergence Medical Services - Regina

City/Town: Regina

Department: Medical Communication and Coordination Centre

Type: Part-time regular

FTE: 0.63

Shift Information: Days, Weekends and Stats

Number of Hours per Rotation: 8 shifts of 11.78 hours per 4 weeks

Relief: No

Float: No

Hours of Work: Extended Shift Hours (11.78)

Salary or Pay Band: Pay Band Nurse A $38.580 to $50.070

Travel Required: No

Job Description: The Medical Communication Centre Emergency Nurse is responsible for promoting the Mission, Vision, and Values of the Saskatchewan Health Authority through provision of safe and timely medical triage of lower acuity patients in need of care. The MCCC Emergency Nurse will function as a member of a collaborative, inter-professional team to appropriately triage, manage, and support caller access to health care services to meet their non-emergent, non-life-threatening health situations. The successful candidate will perform secondary telephone based medical triage of lower acuity 911 EMS calls, performing patient assessment, formulating referral plans, and assisting patients in arranging appropriate care using information and with the support of accredited evidence-based computer decision support software, clinical guidelines, protocols, and other resources. The incumbent will use critical thinking, therapeutic communication, and clinical decision-making skills to assess, plan, implement, educate and evaluate the patients’ health situation and/or informational needs.

Human Resources Exemption: No

Experience

• Minimum two (2) years of nursing experience in acute care
• Minimum of 2 years nursing experience in acute care within last 5 years
• Experience includes one (1) year Emergency nursing excperience in last 5 years
• Previous experience must include at least 1 year in Emergency nursing
• Canadian Triage and Acuity Scale (CTAS) experience required

Education

• Bachelor of Science in Nursing (BScN)
• Graduate from an approved School of Nursing

Other Education and Training

• Current ACLS and PALS desired – required to obtain within 1 year of start date.
• Ability to obtain/maintain Emergency Communication Nurse System (ECNS) cert.
• Nursing diploma is acceptable
• Basic Cardiac Life Support Certificate (BCLS)
• Ability to obtain and maintain Emergency Medical Dispatch (EMD) certification
• Trauma Nurse Core Course (TNCC) or other trauma assessment course desired

Competencies

• Computer skills
• Intermediate - Counseling skills
• Intermediate - Conflict resolution skills
• Intermediate - Negotiation skills
• Intermediate - Organizational skills
• Intermediate - Interviewing skills
• Intermediate - Time management skills
• Ability to work in a team environment
• Customer service

Knowledge and Abilities

• Ability to work collaboratively with other health care professionals
• Ability to make timely and accurate decision making
• Well developed written & verbal communications skills appropriate to the caller
• Strong assessment skills required to determine callers’ needs
• Cultural awareness in required
• Must understand and be able to function in a call-centre environment
• Must posses competent data collection skills
• Ability to multitask
• Ability to apply evidence-based decision making
• Ability to competently use computers and software applications
• Ability to move back and forth between tasks and projects
• Ability to work with a variety of electronic information and manual resources
• Promotes a strong inter-disciplinary team
• Minimum typing speed of 25 wpm
• Ability to work independently in a customer service oriented manner
• Has demonstrated strong critical thinking and analytical skills
• Demonstrated ability to maintain confidentiality of information

Other Information

• Registered/eligible with the College of Registered Nurses of Saskatchewan (CRNS)
• More than 5 years overall nursing experience considered an asset.
• Experience in pre-hospital assessments or patient triage is an asset.
• Experience in program planning, implementation and evaluation is an asset.
• Scheduled hours of work may be reduced when a statutory holiday is recognized
• Scheduled hours of work may be reduced when a statutory holiday is recognized

The Saskatchewan Health Authority (SHA) is the largest employer in Saskatchewan, employing more than 45,000 staff in a dynamic healthcare environment. The Saskatchewan Health Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and patient-centred.