NIO

蔚来售后服务中心(NSC店长)

NIO  •  Onsite  •  5 hours ago
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Job Description

蔚来售后服务中心(NSC店长)
NIO蔚来区域公司
扬州
社招
全职
用户与服务 - 用户服务
大专及以上
5-7 年
职位描述
- 塑造价值观驱动的团队文化,带领NSC团队从用户利益出发,贯彻并坚定执行用户企业的理念;
- 全面负责NSC门店经营管理工作,对门店用户体验、运营指标和经营结果负责;
- 落实各项区域公司、总部职能线对于NSC门店的各项管理制度和业务流程工作标准;
- 协同区域公司各专业职能团队落地业务培训、人才培养等计划,持为团队赋能;
- 负责对用户满意度的改进与重大用户投诉进行处理,进行总体协调;
- 负责门店各项会议的定期召开,对日常工作进行总结,并不断改进、优化;
- 保持和区域公司、总部各团队相关人员沟通和交流的渠道畅通。
职位要求
- 本科及以上学历;
- 符合蔚来的价值观,言行一致,知行合一。有出色的用户思维,关注用户体验,以用户满意为导向;
- 两年以上4S店管理岗位工作经验 ,持有高端品牌售后服务总监或服务经理岗位认证资质人员且有非技术培训经验优先 ;
- OFFICE办公自动化软件使用熟练;
- 具有较强的统筹工作能力。
投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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