NIO

NSC售后服务代表(杭州)

NIO  •  Onsite  •  3 hours ago
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Job Description

NSC售后服务代表(杭州)
杭州
社招
全职
技师技工
大专及以上
3-5 年
职位描述
职位描述
1. 熟悉公司车辆功能及使用,深刻理解公司服务理念,提供用户“无忧”服务体验
2. 对用户的需求进行确认,并协调资源给出方案,满足用户维保需求
3. 提供用户进行车辆/代步车的取送到指定地点的服务;
4. 根据公司SOP流程提供“代客值守“服务;
5. 熟练使用公司SSPSCMS系统;
6. 对车间维修流程熟知,执行接车制单、交车结算的有关标准;
7. 完成上级交付的其他任务。
职位要求
职位要求
1. 大专及以上学历
2. 持C1及以上驾照,两年以上实际驾龄,驾驶技术优秀;
3. 良好的沟通与组织协调能力,优秀的服务意识和良好的抗压能力;
4. 良好的服务意识,责任心强;
5. 2年以上汽车后市场相关经验,有中高端4S店售后服务经验优先;
6. 持有行业认可的车辆维修资格证优先;
7. 有事故理赔、车辆保险相关从业经验者优先。
投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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