NIO

NSC服务代表团队负责人

NIO  •  Onsite  •  17 days ago
Expired
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Job Description

NSC服务代表团队负责人厦门社招全职用户与服务 - 用户服务大专及以上3-5 年职位描述1. 监督、赋能服务中心服务代表落实维修服务体验标准;
2. 管理及评估服务中心服务代表的服务体验执行情况及工作效率,并协助其进行弱项工作改善;
3. 带领团队持续进步,提供最佳的维修服务体验;
4. 及时处理因维修质量和服务所产生的用户反馈;
5. 合理安排团队成员工作时间,确保按质按量完成各项工作;
6. 确保团队员工遵守公司纪律、安全规范及法律法规。职位要求1.大专及以上学历,熟练使用各种办公软件;
2.持C1及以上驾照,两年以上实际驾龄,驾驶技术优秀;
3.良好的沟通与组织协调能力,优秀的服务意识和良好的抗压能力;
4.3年以上中高端4S店售后服务经验,有4S店售后服务管理经验者优先; 投递
NIO

About NIO

NIO is a pioneer and a leading company in the premium smart electric vehicle market. Founded in November 2014, NIO’s mission is to shape a sustainable and brighter future together. NIO aims to build a community starting with smart electric vehicles to share joy and grow together with users.

NIO designs, develops, jointly manufactures and sells premium smart electric vehicles, driving innovations in next-generation technologies in autonomous driving, digital technologies, electric powertrains and batteries. NIO differentiates itself through its continuous technological breakthroughs and innovations, such as its industry-leading battery swapping technologies, Battery as a Service, or BaaS, as well as its proprietary autonomous driving technologies and Autonomous Driving as a Service, or ADaaS.

NIO’s models for sale include the all-new smart electric flagship SUV ES8, the smart electric flagship coupe SUV EC7, the smart electric mid-large SUV ES7, the smart electric flagship sedan ET7, the all-new smart electric all-round SUV ES6, the all-new smart electric coupe SUV EC6, the smart electric mid-sized sedan ET5, and the smart electric tourer ET5T.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Jiading, CN
Year Founded
Unknown
Website
nio.com
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