Job Description

The role entails NPO scope in multivendor – Network KPI optimization, DT and trace troubleshooting, cluster optimization, customer complaints handling, parameter and feature trial for user experience/KPI enhancement, proficiency on optimization tools, excel, python and coding added advantage.

Your responsibilities

• Optimize multi-vendor Radio Networks (2G, 3G, 4G & 5G) to meet performance KPIs.
• Conduct analysis of poor cell performance and implement troubleshooting strategies.
• Engage with customers to understand requirements and provide innovative solutions.
• Tune Radio Network parameters to enhance coverage, quality, capacity, and user experience.
• Perform root cause analysis for end-to-end issues and devise actionable solutions.
• Create comprehensive SLA KPI reports for optimization and acceptance processes.
• Coordinate site acceptance for new integrations and expansions, including physical site optimization.

Must-Have:

• Bachelor’s degree in Telecommunication, Electrical, or Computer Engineering
• 4+ years of hands-on experience in RF Planning & Optimization for 2G, 3G, LTE/VoLTE, and 5G networks
• Strong expertise in Huawei and Zte Radio Access technologies
• Ability to conduct in-depth analysis from radio network statistics and Layer 3 traces
• Experience in customer management to maximize customer satisfaction

Nice-To-Have:

• Experience with Drive-Test log analysis and proficiency in NPO tools
• Knowledge of multi-layer, multi-technology Radio Network Parameter tuning
• Strong skills in MS Office suite, including PowerPivot, Power BI, and Power Automate
• Exhibits creativity and resourcefulness
• Excellent interpersonal and communication skills, both orally and in writing