
Career Area:
Product Support
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME!
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
Important:
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The NPI Manager - MineStar Performance Center of Excellence (MPCoE) is responsible for transforming validated performance concepts into scalable, deployable, and supportable MineStar performance solutions that deliver measurable value at customer sites.
This role owns performance solutions end‑to‑end. From concept handover through production readiness, deployment approval, and long‑term sustainment. The NPI Manager ensures solutions are designed for scale, stability, and operational longevity, working in close partnership with Deployment and Knowledge teams from concept handover through release and beyond.
What You’ll Do:
Own the productionization of validated performance concepts into production‑ready solutions
Translate concepts into scalable tools and automated workflows aligned to MineStar platform standards
Own performance solutions from mid‑lifecycle development through sustained operation
Ensure solutions meet platform architecture, security, and maintainability requirements
Embed solutions into MineStar platforms where applicable
Partner with Knowledge Leads to ensure solutions are usable, clear, and operationally relevant
Partner with Deployment to certify deployment readiness, adoption readiness, and support readiness
Maintain solution quality and stability post‑release and drive continuous improvement based on field feedback
Scope of Accountability
Performance solutions from validated concept handover through sustained operation
Solution readiness across production, deployment, and support
Delivery of scalable, repeatable performance solutions
Quality, stability, and maintainability of deployed solutions
Alignment of solutions with site realities and operational needs
Why This Role Matters
This role focuses on shaping how validated performance concepts become scalable, production‑ready solutions—working closely with technology, deployment, and operations teams to deliver measurable value at mine sites globally.
What Skills You Will Have:
Technical Excellence: Strong systems thinking across data, analytics, tools, workflows, and platforms, with the ability to develop scalable solutions to significant technical and performance challenges aligned with platform standards.
Consulting: Experience providing technical and performance guidance to internal and external stakeholders, applying consulting techniques to translate complex concepts into actionable, production‑ready solutions.
Problem Solving: Demonstrated use of structured problem‑solving approaches to anticipate, analyze, and resolve technical, operational, and process challenges across diverse and complex environments.
Effective Communications: Strong ability to clearly transmit, receive, and interpret information across performance, technology, and operations teams, ensuring alignment, clarity, and shared understanding throughout the solution lifecycle.
Relationship Management: Ability to establish and maintain productive working relationships with cross‑functional partners, including Deployment, Knowledge, technology teams, and site stakeholders, to drive adoption and sustained outcomes.
Basic requirements:
Bachelor’s degree
Pre Advanced English
Top Candidates will also have:
Experience with MineStar performance tools, analytics, or platform‑based solutions
Exposure to solution readiness, sustainment, and operational support models
Experience partnering with deployment, enablement, or adoption teams to drive customer outcomes
Additional Information
This position may require 25% travel.
Visa sponsorship, international assignments, or payroll transfers are not available for this role.
Note: This position requires the candidate to work onsite five days a week.
Some of the offered benefits*:
·Medical plan
·Dental plan
·Medicines reimbursement
·Psychological, Legal, Social and Finance Support Program
·Private pension plan
·Profit share
·Meal assistance
·Christmas basket
·Transportation
·Life and personal insurance
·Extended maternity and paternity leave
·Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
*Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location
The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( www.caterpillar.com/careers.html; https://www.linkedin.com/company/caterpillar-inc), and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: https://www.caterpillar.com/pt/careers/apply-now/help.html
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Posting Dates:
abril 1, 2026 - abril 12, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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For 100 years, we’ve been helping customers build a better, more sustainable world. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
With 2024 sales and revenues of $64.8 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.
Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.