Product & Innovation Manager
Location: Flexible / Hybrid
Reporting to: Head of Technical, NPD & Compliance
About Us
At Pets, we’re passionate about making lives better for pets and the people who love them. From nutrition to accessories, we’re committed to developing high-quality, innovative own-brand products that deliver real value and make pet care simpler, better, and more rewarding.
We’re now looking for a Product & Innovation Manager to help shape the future of our product range.
The Role
This is an exciting opportunity to bring creativity, insight, and commercial thinking together. As part of our Technical & Product Process team, you’ll translate trends and customer needs into standout products that enhance our own-brand proposition.
You’ll work collaboratively across our Product, Trading, Merchandising, and Supply teams—alongside our suppliers—to turn ideas into reality, ensuring our products are not only innovative but easy for customers to shop and love.
What you’ll be doing
What we’re looking for
Skills that will help you succeed
Why join Pets?
Ready to apply?
If you’re passionate about product innovation and want to help create products that pets (and their owners) love, we’d love to hear from you.
Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
#LI-DNI
Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.
We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.
Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.
Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!
If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/
