Job Description

Already living in Malaga and ready for something new?

We’re hiring for our client, a fast-growing company working with tech and e-commerce brands & they’re looking for someone who’s not just “good with customers”… but who actually cares.

Responsibilities

• Help customers with everything from product onboarding to troubleshooting tech issues
• Guide users through software, hardware & IoT setups
• Solve tricky cases
• Communicate via phone & email (mostly inbound)
• Document cases and keep things structured

You'll be happy in this role if you:

• Actually enjoy helping people
• Can stay calm when things get messy
• Like figuring things out
• Prefer a smaller, close-knit team over a huge corporate setup
• Want stability

Requirements

• Fluent in Norwegian (written & spoken)
• Good level of English (internal language)
• Around 1+ year experience in customer service/support
• Already based in Malaga (or very close)
• Comfortable with tech (you don’t need to be an expert, but not afraid of it either)

Benefits

• Base salary + possibility to earn monthly performance bonuses
• Hybrid setup
• Help with NIE number if needed
• A stable role in a growing company