Job Description

Next Job Abroad is delighted to offer an exciting position for a Norwegian Speaking Customer Service Representative in the booming iGaming sector located in Malta. If you’re enthusiastic about helping others and want to thrive in a vibrant, international environment, this opportunity is perfect for you! In this role, you will assist Norwegian-speaking players with their queries, ensuring they have a fantastic and seamless gaming experience. Our comprehensive relocation package makes it easy for you to start this new adventure in Malta!

Responsibilities

• Provide exceptional customer service to Norwegian-speaking clients through live chat, email, and phone.
• Address inquiries related to gaming accounts, promotions, and any technical difficulties.
• Resolve customer issues efficiently, ensuring high levels of satisfaction.
• Keep accurate records of customer interactions and feedback.
• Work collaboratively with team members to enhance the player experience.
• Keep up to date with product knowledge and industry trends.

Requirements

• Fluency in Norwegian and proficiency in English; knowledge of additional languages is a plus.
• Previous experience in customer service, especially within the iGaming or online gaming sectors, is preferred.
• Outstanding communication skills, both oral and written.
• Ability to work under pressure and manage multiple tasks effectively.
• Strong problem-solving skills with a focus on customer satisfaction.
• Familiarity with customer support tools and basic technical troubleshooting is beneficial.
• Willingness to relocate to Malta and embrace a new lifestyle.

Benefits

• Career growth opportunities in a renowned iGaming company.

• International & diverse work environment.
• Competitive performance bonuses
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Yearly salary €26.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work-Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!