Foundever

Norwegian Customer Advisor for a Video Game Brand - Larnaca, Cyprus

Foundever  •  Larnaca, CY (Onsite)  •  4 months ago
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Job Description

Come and work with us.

Do you want to be part of a team whose motto is Play Has No Limits?
Are you Norwegian native or fluent with strong English communication skills?
Looking to build your career in the sunny Mediterranean city of Larnaca, where you can enjoy sunshine 330 days a year?

So we have the perfect opportunity for you!

Our client is a world market leader gaming brand of home video game consoles and production company

Your future project: join our Norwegian Customer Advisor team.

As a customer advisor specialist, your daily responsibilities will include:

  • Respond efficiently and effectively to all customers’ enquiries within given timescales
  • Develop and maintain a full technical knowledge of the client’s products and services
  • Deal with all correspondence as requested/required
  • Accurately log all calls and in line with procedures
  • Responsibly maintain and update all job-related administrative forms
  • Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

  • Native or proficient level of Norwegian (C2)
  • Intermediate level of English (B1)
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Cyprus
  • Be a local candidate or willing to relocate to Larnaca, Cyprus (work on site)

Benefits.

  • Company-provided housing in Larnaca and round-trip flight covered
  • Competitive fixed monthly salary plus an attractive, uncapped commission system
  • Paid professional training
  • Office hours only, no weekends
  • Employee discounts
  • Health and accident insurance covering both work and leisure time
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including wellness programs, excursions, and themed events
  • Job stability
  • Life-long skills and experience

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!

Foundever

About Foundever

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.

Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Miami, FL
Year Founded
Unknown
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