Job Description

We are seeking an outstanding individual to provide technical support to our customers. Primary responsibilities will include servicing our customers within the region and supporting the Regional Account Manager in the development and implementation of company action plans. These responsibilities include providing technical support, sales support, and customer service for their particular region. This position will also work closely with other team members within the business unit to develop and implement strategies to improve and/or maintain Aviagen’s standing in the industry by attaining the genetic performance potential of the Aviagen line of products.

Primary responsibilities will include:

• Supporting sales, service, and goals for assigned regional accounts.
• Recommend and implement technical support strategies with assigned customers.
• Identifying and tracking specific performance records and results for assigned accounts.
• Work with the Account Manager in support of customer needs.
• Maintain regular on-site customer visits and up-to-date customer visit reports.
• Understand Aviagen’s technical management recommendations and work closely with all the business unit teams to implement best practices with our customers to attain the genetic potential of Aviagen birds.
• Represent Aviagen at selected industry associations, seminars, events and functions.
• Significant travel is required.
• Must have the ability to travel freely between the United States and Canada (valid passport and any required travel documentation).
• Must reside within the assigned territory (Ontario or Pennsylvania)
• Maintain a vehicle that meets company program requirements.

The ideal candidate will possess the following characteristics:

• 5 years of experience in poultry production.
• Bachelor of Science, or Bachelor of Arts Degree preferred.
• Understanding of poultry technology and current best management practices in the following areas: Breeder Production, Broiler Production, Ventilation, and Processing.
• Interpersonal skills including leadership, personal accountability, time management, conflict management, and good organizational skills.
• Proficient communication skills including PowerPoint presentations, written and oral communication, negotiating and the ability to organize and lead meetings.
• Proficient computer skills including the use of spreadsheets, computer databases and economic modeling.

Employment is conditional upon meeting all company and regulatory requirements relevant to the position.