Job Description

Changing Lives, Transforming Careers

At Amplifon, we’re more than a company. As the Global Leader in hearing care, we combine c utting-edge solutions with a personal touch to create unforgettable experiences for our customers.

With a shared vision to empower people and push boundaries, we thrive in a culture built on care, collaboration, and impact. Here, your work fuels innovation, growth, and a purpose that resonates far beyond the ordinary.

Join us and shape a future where sound connects, inspires, and transforms lives.

Life at Amplifon

Working at Amplifon gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career.

Here, you’ll find all the support, tools, and opportunities you need to grow, whether it’s through our top-class development programs or by taking on projects in other parts of the world. And your colleagues will be there to motivate and inspire you every step of the way.

About the role

The Area Manager is responsible for achieving full revenue potential and optimising EBITDA across the region. You will play a key role in leading clinic teams, improving operational performance, driving market growth, and influencing strategic direction.

Location: Waikato/Central Plateau & Taranaki Region.

Key Responsibilities

Commercial & Operational Leadership

• Achieve Area EBITDA and revenue targets.
• Actively monitor KPIs, financial performance, and operating costs; ensure improvement plans are effectively actioned.
• Develop and manage the Area’s annual budget, including HR resource planning and administration.
• Maximise return on investment and ensure optimal capacity management across clinics.
• Deliver world‑class operating and clinical performance.

People Leadership & Workforce Planning

• Lead, inspire, and develop multi‑disciplinary teams to deliver consistent, high‑quality performance.
• Embed a culture of ownership, accountability, and service excellence.
• Provide ongoing coaching, mentoring, and capability development aligned to business needs.
• Ensure workforce planning effectively supports client demand, operational efficiency, and sustainable growth.

Client Experience & Operational Excellence

• Ensure gold‑standard client experience across all clinics.
• Embed best-practice processes and continuous improvement initiatives.
• Ensure operational consistency and clinical excellence throughout the Area.

Strategy, Growth & Change Leadership

• Contribute to the development and implementation of business strategy, including satellite site expansion.
• Develop Area‑specific marketing and community engagement strategies.
• Identify and pursue new business development opportunities, acquisitions, and new channels to market.
• Lead change initiatives across the Area, ensuring teams are engaged, supported, and high performing through periods of transformation.
• Support new clinic rollout and ensure strong performance from launch.

About you

You will bring a proven track record of leadership excellence, commercial success, and the ability to influence strategic decisions in a complex, service‑based environment.

What we are looking for

• Degree in Business Management or Audiology (preferred).
• 5+ years’ leadership experience in a healthcare or service‑driven industry.
• Experience overseeing multi-site or multi-disciplinary teams.
• Strong workforce planning capability and demonstrated success maximising productivity in appointment‑based businesses.
• Proven examples of leading business improvement, change initiatives, and strategic decision-making.
• Advanced skills in budgeting, forecasting, and commercial analysis.
• Excellent relationship-building skills and the ability to influence stakeholders at all levels.
• Strong planning, organising, and time‑management capability.
• Results‑driven, proactive, and able to see both detail and big-picture strategy.
• Thrives under pressure and adapts confidently to change.

Putting People First

One of the ways we amplify careers is by helping our people achieve their full potential. We do so by providing constant constructive feedback and training opportunities that empower our people to excel.

In addition, if you’re ready to put in the hard work, we’ll make sure your dedication and achievements are recognised.

Ready to take the next step in your career? Amplify your purpose with Amplifon!

As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds to apply.