Job Description

We are looking for a Non-Technical Project Manager to support the coordination and delivery of active workstreams within a Customer Operations transformation roadmap. This on-site role will work closely with the Program Manager and cross-functional teams supporting technology and AI-driven initiatives.

Key Responsibilities

• Coordinate day-to-day execution across multiple project workstreams
• Track project milestones, deliverables, issues, risks, and action items
• Escalate risks and delays and drive open items toward resolution
• Schedule meetings, prepare agendas, and document decisions and next steps
• Prepare status decks, trackers, reports, and leadership updates
• Serve as a day-to-day point of contact for cross-functional stakeholders
• Gather stakeholder input and ensure information is accurately reflected in project tracking
• Maintain project governance routines, dashboards, and status reporting

Requirements

• Based in or able to work on-site in Stamford, Connecticut
• 3–5 years of experience in project coordination or project support
• Strong coordination skills across business, technology, and operations teams
• Experience with issue tracking, risk identification, and escalation management
• Experience maintaining meeting cadences, dashboards, and status reports
• Strong critical thinking, problem-solving, and proactive approach
• Clear and concise communication skills, including presenting to senior leadership
• Highly organized with strong attention to detail
• Proficiency in Microsoft Excel, PowerPoint, and Word
• Adaptable and comfortable working with changing priorities and timelines

Nice to Have

• Experience supporting AI-driven or AI-related projects
• Experience documenting high-level requirements, workflows, or process flows

By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

About Simera

Visit: https://simera.me 🌎

As our global landscape evolves, geographical barriers should not limit career aspirations or a company's pursuit of exceptional talent. Simera brings forth an AI-hiring engine that reshapes remote employment.

For businesses focused on crafting exceptional remote teams, Simera is your all-in-one answer. With our AI-powered global platform, you get elite, vetted professionals without the hassle. Beyond sourcing, we shoulder the challenges of training, onboarding, and day-to-day management. From international compliance to GDPR-certified processes and payroll, we've got you covered, letting you zero in on what you do best—growing your business. And remember, with our "No Upfront Costs" policy, you pay only when we find your match. Choose Simera for a seamless, user-centered remote teaming experience.

Through Simera, professionals unlock access to international positions, have their competencies verified by advanced AI, and can upskill with courses designed to enhance their market standing. We strongly advocate for equal opportunities, ensuring every individual, regardless of location, has an equal footing in the global job market.

Join us in reshaping the future of remote work, seamlessly connecting businesses with the talent they deserve and professionals with unmatched opportunities.

Industry

IT & Software

Company Size

51-200 employees

Headquarters

Cambridge, Massachusetts

Year Founded

2021

Website

simera.io

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