Job Description

The Non-Production Follow-Up Specialist plays a critical role in supporting Engineering and operational workflows by coordinating and processing all Engineering requisitions and shipper requests.

Key Responsibilities:

• Process Engineering requisitions, shipper requests, and all related documentation with a high degree of accuracy and timeliness.
• Request and manage NPM numbers, extensions, and code updates.
• Collaborate with buyers to support purchase orders, vendor code changes, and procurement-related workflows.
• Monitor and follow up on outstanding requests to ensure proper progression and resolution.
• Train employees on Pentasap and other relevant systems; provide guidance on standardized processes.
• Maintain the brass tag database, including issuing, tracking, and auditing tags to ensure data accuracy.
• Prepare and distribute reports, dashboards, and information for Engineering leadership and other stakeholders.
• Support daily operational needs through proactive communication and problem-solving.

Qualifications

Basic Qualifications:

• B achelor's degree in Business Administration, Information Systems or Operations Management.
• 5 years of Manufacturing or Operations experience.
• Clear and concise communications skills required, both oral and written.
• Ability to work any shift and overtime as required.
• Proficient in Microsoft Office applications, Excel and PowerPoint.
• Experience with Engineer Requisition Process or procurement systems (e.g., Pentasap or similar platforms).