Job Description

Our people and culture are the heart of our success. That's why we're dedicated to nurturing and growing talent from within, offering our people the chance to expand their skills and explore new career paths.

Whether you're aiming for a promotion or considering a lateral move to a different department, we encourage and support your journey. If you're enthusiastic about learning, eager to advance, and ready to make a significant impact, we want you to take the next step in your career with us.

Join us in our mission to create a sustainable and supportive future for everyone.  Let's make great things happen together, because  we do more, because we care.

EVERYTHING YOU NEED TO KNOW

Working within our forward-thinking Water Treatment department we are looking for a Non Infra Team Manager to lead a team of skilled operational technicians (circa 20 people including 2 Senior Techs) across two major water treatment works connected to our strategic grid.

You will be responsible for Mythe and Mitcheldean Surface Water Treatment Works therefore, knowledge of operations, maintenance practices, regulatory requirements, employee relations and procedures is key, however you will have support available while you develop into role.

This role will be working out of Mythe and Mitcheldean but will involve some travel across our South region. You will also participate in an out of hours standby rota covering the Worcestershire and Gloucestershire area.

Sound like you? Then read on.

Some of your other key accountabilities will include:

• Ensure all treatment assets are operated and maintained safely, compliantly and efficiently.
  
  
• Be accountable for the performance and resilience of Mythe and Mitcheldean Water Treatment Works.
  
  
• Ensure compliance with DWI, Environment Agency and company requirements.
  
  
• Lead and inspire the team to deliver outstanding performance.
  
  
• Promote investment opportunities where the driver is process improvement, safety, resilience or efficiency.
  
  
• Lead performance improvement through Comm Cells, root cause investigations and continuous improvement methodologies.
  
  
• Manage budgets and deliver efficiency savings in line with business objectives.
  
  
• Build strong relationships with external regulators and supply chain partners.
  
  
• Ensure effective emergency planning and incident response arrangements are maintained.

WHAT WE’RE LOOKING FOR

Some direct experience in managing, leading and inspiring teams in a customer focused operational environment would be advantageous. Having knowledge of water treatment, maintenance, regulatory requirements and procedures would be desirable. Good interpersonal and communication skills are paramount as you build strong relationships across the business, supply chain and external stakeholders to support delivery.

We are looking for someone with a continuous improvement mindset who can identify opportunities to enhance safety, efficiency and performance. The ability to investigate performance issues, implement improvement plans and make prompt, clear decisions in a fast-paced environment is essential. Budget management experience would be beneficial, along with the resilience and leadership capability to consistently deliver high performance from both the team and assets.

A full UK driving licence is required for the role.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too.

Here are some of our favourites:

• Car allowance of £4,800 pa (pro-rata where appropriate)
  
  
• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  
  
• Annual bonus scheme (of up to £2,250, which is subject to eligibility)
  
  
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  
  
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
  
  
• Dedicated training and development with our Academy
  
  
• Electric vehicle scheme and retail offers
  
  
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
  
  
• Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.