Job Description

Team Summary:

The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities.

We are seeking a proactive Non-Immigrant Visa (NIV) Program Specialist to support U.S. employment-based programs for both local hire and mobility populations. This role serves as the program-facing POC responsible for case progression, employee and stakeholder alignment, policy documentation, and program quality oversight. The ideal candidate combines strong regulatory understanding with structured communication and vendor management capabilities.

Responsibilities:

US Employment-Based Non-Immigrant Visa Program

- Manage the full lifecycle of U.S. employment-based Non-Immigrant Visa, H-1B, L-1, TN, E-3, H-1B1, and related NIV cases.

- Conduct visa feasibility and establish structured pre-move immigration review mechanisms.

- Mitigate risks related to business travel, short-term assignments, remote work across jurisdictions, and location-based work authorization.

- Provide clear guidance on eligibility, timelines, documentation requirements, and status implications, based upon guidance from counsel.

- Partner with HR and Talent Acquisition on sponsorship decisions, amendment triggers and structure compliant mobility solutions.

- Manage escalations and complex individual scenarios.

- Develop clear communication templates, FAQs, and policy guidance materials.

- Ensure consistent expectation-setting throughout the case lifecycle and escalate risks when necessary.

Vendor Oversight

- Coordinate with immigration counsel to drive case milestones and resolve issues.

- Review key filing details to ensure accuracy and policy alignment.

- Monitor case progression and follow up on delays or quality concerns.

- Conduct periodic performance reviews and drive continuous improvement.

Policy & Knowledge Development

- Draft and maintain internal NIV policies and sponsorship guidelines.

- Build scalable SOPs for intake, approvals, vendor coordination, and escalations.

- Develop FAQs, templates, and stakeholder guidance materials.

- Translate regulatory requirements into practical internal standards.

Program Quality & Risk Oversight

- Monitor case-level metrics (timeliness, RFE trends, denial rates).

- Support LCA compliance processes and record-keeping requirements.

- Identify compliance risks related to role, salary, or location changes.