Job Description

ING Italy is looking for a Specialist to join the Non-Financial Risk Operational Risk Management (ORM) team. The ideal candidate brings relevant experience from banking operations, risk management, fraud prevention, compliance, or other related areas, and combines strong analytical and stakeholder management skills with a genuine interest in non-financial risk management and fraud-related topics.

Previous experience in a control function is considered a plus.

The role will support the development, oversight and continuous improvement of the risk management, working closely with business, operations and risk stakeholders. The successful candidate will contribute to risk assessments, control design and effectiveness reviews, monitoring activities, incident analysis, and regulatory initiatives related to fraud risk prevention.

We are seeking a proactive and collaborative professional who is able to challenge constructively, translate complex risks into practical actions, and drive continuous improvements in a dynamic environment.

Does it sound interesting? Please read on!

Activities:

The team activities are quite varied – here are some of the main ones:

• Support the oversight and continuous enhancement of the Bank's Risk Management Framework.
• Monitor internal and external fraud trends, emerging threats, and regulatory developments, translating insights into actionable recommendations.
• Analyze incidents, root causes, and control weaknesses, supporting remediation plans and lessons learned activities.
• Support the Operational Risk Management framework through RCSA oversight, issue management, risk appetite monitoring, control effectiveness assessments and operational risk event analysis.
• Support the definition and monitoring of fraud risk indicators (KRIs), control performance metrics, and related reporting.
• Review new initiatives, products, and change requests to assess potential risks and adequacy of mitigating measures.
• Promote fraud awareness and a strong risk culture throughout the organization.
• Contribute to the maintenance and continuous improvement of frameworks, procedures and documentation related to Business Oversight.

Required skills:

• You have an academic degree (MSc or PhD).
• You demonstrated interest in fraud risk management, fraud prevention, and emerging fraud trends.
• You have relevant subject matter expertise and work experience (4+ years) in fraud and/or resilience or security topics. Experience in Non-Financial Risk or other control functions is a plus.
• You have a strong understanding of risk and control frameworks, governance processes, and risk assessment methodologies.
• You have excellent stakeholder management, communication, and influencing skills.
• You have the ability to work independently, provide effective challenge, and support cross-functional initiatives.
• You have a strong interest in business processes, governance and non‑financial risk management, ideally within banking or financial services.
• You are comfortable working with documentation, processes, controls and qualitative analyses; advanced data skills (e.g. Excel) are a plus.
• You can communicate clearly and effectively with different stakeholders and are comfortable working in a collaborative environment.
• You are a team player who will add value within a dynamic environment and keep interactions friendly and respectful.
• You are proactive, willing to learn and able to manage multiple activities in parallel.
• Good command of English, both written and spoken.

What we offer:

A strong learning opportunity in Business Oversight and Non‑Financial Risk within a structured international banking environment.

Hands‑on exposure to process governance and third‑party risk management topics.

The chance to work closely with multiple stakeholders and understand how risks are managed end‑to‑end.

A dynamic, inclusive and collaborative working environment, with opportunities for professional growth.

Contract offer:

Working conditions: Permanent employment contract

Working hours: Full time (37 hours per week)

Applicable Collective Labour Agreement: National Collective Labour Agreement for employees in the credit sector (NCLA)

Location: Milan

Annual base salary starting from: 48.000€

Variable remuneration: in line with the applicable remuneration policies (with a target based on the role, outcomes linked to the Group, Business line/function, and individual performance)

Our compensation approach is built on objective, gender-neutral criteria aligned with the role’s core requirements. That said, we believe talent goes beyond any framework: your total reward package will be tailored to reflect your unique experience, skills, and potential, ensuring we fully recognize the value you bring.

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Flexible Smart Working
• Competitive base salaries and performance-based bonuses
• Meal vouchers and corporate restaurant and bar
• Health insurance and Accident insurance
• Pension fund and welfare plan
• Diverse cultures & Innovative mindsets
• International Environment and Talent Program
• Commitment to sustainability
• Lots of training development opportunities to help you grow
• Lots of moments dedicated to physical and mental well-being
• A special day off when it is your birthday: we call it #doyourbirthday!
• And of course, we can’t forget free water & coffee at the office!

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

· Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

· Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com

· No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.