Job Description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

The Noche Buena Support Staff is responsible in assisting the Campaign Support Staff work on the Noche Buena Campaign. This includes encouraging sponsors to donate using all means of communication and ensuring timely processing and acknowledgment to all givers.

This is a fixed-term post for 3 months (November 2026 until January 2027), based in Quezon City.

Major Responsibilities:

• Assist the Donor Care Team in handling and processing all sponsor-related concerns regarding Noche Buena donations.
• Conduct outbound calls to invite and encourage sponsors to support the Noche Buena donation campaign.
• Coordinate and process donations through various giving channels and communication platforms.
• Respond to and coordinate sponsor inquiries, requests, and concerns in a timely and professional manner.

Qualifications

• Bachelor's degree in Marketing, Business Management, Social/Behavioral Science, or any four-year course with relevant experience in telemarketing and customer care/service.
• At least a year of broad and substantial experience in marketing, customer service and/or account management.
• Good command of English and Filipino language.

World Vision is committed to safeguarding all children as well as adults living where World Vision operates. We have zero tolerance for incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. Therefore, World Vision does not hire staff whose background is not suitable for working with children or vulnerable adults, even if their role does not interact directly with them. Each potential team member needs to understand the importance of these issues and be open to further training and guidance on our safeguarding policies and responsibilities.

Application Note: Only shortlisted applicants will be contacted for the next stage of the recruitment process.

Applicant Types Accepted:

Local Applicants Only