Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.
Manages the operation of company's internal data communications systems including software and hardware. Oversees plans, designs and implementation of local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP). Oversees support for network issues and coordination with vendors for installation of such items as routers and switches.
Bangalore, India – Onsite
24×7 Network Operations Center (NOC)
The NOC Team Lead is the on‑shift operational leader responsible for driving advanced day‑to‑day NOC operations. This role owns shift command, advanced incident coordination, and operational control of monitoring and escalation processes.
The Team Lead acts as the senior authority during assigned shifts, bridging NOC engineers, senior NOC leadership, and the Operations Center (OC), while remaining hands‑on during high‑severity incidents to ensure rapid service restoration and minimal customer impact.
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Availity is the place where healthcare finds the answers needed to shift focus back to patient care. We work to solve communication challenges in healthcare by creating a richer, more transparent exchange of information among health plans, providers, and technology partners. As the nation’s largest health information network, Availity facilitates billions of clinical, administrative, and financial transactions annually. Our suite of dynamic products, built on a powerful, intelligent platform, enables real-time collaboration for success in a competitive, value-based care environment.
