Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
BangkokTo analyze and manage faults and complaints of EDS services
Responsibilities
To analyze and manage faults and complaints support EDS services / corporate customer.
Summarize the daily report for improve / solve the customer complaint
Be a project member to develop the automation tools support the future direction
Qualification
Bachelor's degree in Telecommunication, Computer Engineering
0-3 years working experience
Strong analytical and problem-solving skills
Good team player with excellent interpersonal skills
Have programming skill such as python, Java, or low code will be an advantage
Able to working in shift (day)*
Recruiter
Wanasiri Khamensang (วรรณศิริ เขม่นแสง)
Advanced Info Service Public Company Limited (AIS) is the 5G Digital Service Provider with the most spectra to provide service, totalling 1420MHz . The company has the most subscribers in Thailand, counting over 45.7 million in September 2022.
AIS is ready to power Thailand with 5G technology which currently covers 77 provinces through 3 core businesses: mobile phones, high-speed home broadband through AIS Fibre, and Digital Services in 5 aspects of video, the Cloud, digital payments, the Internet of Things (IoT) and services provided jointly with partners. The company is also expanding into AIS eSports and AIS Insurance Service. All of this is to proceed with the vision of becoming a Cognitive Tech-Co, to support a robust digital infrastructure for the country, boost the industrial sector’s competitive potential and upgrade quality of life for all Thais.
