We are seeking a Level 1 NOC Analyst / Network Support Technician to provide frontline monitoring, troubleshooting, and incident support for enterprise and industrial network environments.
This role is ideal for someone with foundational networking experience who can methodically troubleshoot connectivity issues, manage support tickets, follow documented procedures, and escalate effectively to Network or Security Engineers. The environment is highly process-driven, and success depends just as much on documentation, communication, and follow-through as technical knowledge.
The position provides exposure to networking, network security, operational technology (OT), and industrial infrastructure while working alongside experienced engineering resources.
The strongest candidate does not need to be a Network Engineer. Someone coming from a NOC, network-focused service desk, junior network administration, infrastructure support, or Tier 1 technical support background can be a strong fit if they demonstrate:
Troubleshoot logically document thoroughly follow the process escalate intelligently.
What I changed: I removed the client/company name, named individuals, specific customers/sites, interview process, internal staffing details, and commercially sensitive context. I kept the networking stack and expanded the practical troubleshooting scope so an external candidate can quickly understand both what they will support and how technical they need to be.
The underlying qualification discussion identifies the Level 1 NOC opening as being associated with the Anchorage NOC, so I would use Anchorage rather than Houston for external advertising unless the requirement has subsequently been changed.
The role is intentionally Level 1. Deep expertise in every network platform is not expected. The underlying requirement is the ability to monitor, triage, troubleshoot, document, and escalate consistently.
Responsibilities may include:
The broader environment can also generate server, endpoint, and other infrastructure-related tickets, so candidates with broad IT support fundamentals are valuable even though network support is the primary focus.
Candidates should have experience with or foundational knowledge of:
Network & Security Platforms Experience with one or more of the following is beneficial:
Industrial / OT Exposure Experience is helpful, but not required, with:
Prior OT/ICS experience should be treated as a differentiator rather than an automatic knockout criterion.
This is a Contract position based out of Anchorage, AK.
The pay range for this position is $30.00 - $35.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a Contract position based out of Anchorage, AK.
This position is anticipated to close on Oct 28, 2026.
This is a fully onsite position in Anchorage,AK.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
