NM Aesthetics
| Wellness
is a premier medical aesthetics and
wellness practice founded by Nurse Megan. Our philosophy is simple: You come to
us because you don’t want anyone to know you come to us.™ We specialize in
refined, natural-looking results that prioritize balance, preservation, and
thoughtful care.

Our team
currently includes five experienced nurse injectors and three licensed
estheticians who are united by a shared commitment to clinical excellence,
integrity, and patient-first care. We believe in educating rather than selling,
collaborating across roles to deliver the best outcomes, and maintaining a
culture where both patients and team members feel respected and supported.
Curiosity, continuous learning, and a passion for subtle artistry drive
everything we do – because in aesthetics, more isn’t better; better is better.

The
Practice
Manager
is responsible for overseeing the operational, financial, and
strategic performance of
NM Aesthetics | Wellness
. This role serves as
key leader within the organization, working closely with practice ownership and
providers to ensure that daily operations run seamlessly while also driving
long-term growth for the business.

The
Practice
Manager
supports both the internal team and the external patient
experience, ensuring that systems, processes, and culture all align with the
Practice’s core values. The ideal candidate is highly organized, strategic, and
proactive – someone who can manage day-to-day clinical operations while also
identifying opportunities to elevate the Practice through business development,
marketing strategy, and operational improvements.

Key
Responsibilities

Practice
Operations & Leadership

• 
  Oversee daily operations of the
  clinic, ensuring efficiency, organization, and exceptional patient care
• 
  Develop and implement operational
  policies, procedures, and workflows to improve productivity and
  consistency
• 
  Maintain compliance with all
  federal, state, local, and internal regulatory standards
• 
  Identify operational
  inefficiencies and implement systems or process improvements
• 
  Ensure seamless coordination
  between clinical providers, esthetic staff, and administrative teams
• 
  Serve as a resource and
  problem-solved for staff and patients when complex situations arise

Team
Leadership & Development

• 
  Hire, onboard, train, and mentor
  new team members
• 
  Manage team scheduling, staffing
  coverage, and clinic workflow
• 
  Support HR processes, including
  payroll coordination, PTO tracking, and performance management
• 
  Conduct team meetings, performance
  reviews, and ongoing coaching to support staff development
• 
  Foster a collaborative, positive
  workplace culture aligned with the Practice’s core values

Business
Development & Practice Growth

• 
  Identify and implement new
  business initiatives that support Practice growth and revenue expansion
• 
  Partner with leadership to drive
  strategic growth initiatives and long-term Practice expansion
• 
  Guide marketing strategy to
  strengthen brand positioning and ensure the Practice remains competitive
  within the aesthetics market
• 
  Plan and execute community events,
  educational experiences, and brand activations that increase awareness and
  attract new patients
• 
  Coordinate event logistics
  including venue partnerships, vendor participation, and community outreach
• 
  Manage Nurse Megan’s national
  training programs, including field training inquiries, coordinating
  registrations, and supporting logistics for educational events offered to
  aesthetic providers across the country
• 
  Work closely with pharmaceutical
  and device representatives to coordinate in-office trainings,
  lunch-and-learns, and educational sessions for the clinical team
• 
  Maintain relationships with
  community partners, vendors, and referral networks
• 
  Support the development of
  promotional campaigns and initiatives that drive patient engagement and
  retention

Strategic
Projects & Practice Development

• 
  Lead strategic initiatives that
  enhance the growth and positioning of the Practice
• 
  Collaborate with marketing teams
  on website improvements, digital presence, and patient engagement
  strategies
• 
  Analyze market trends and patient
  demand to identify new services, treatment offerings, or pricing
  opportunities
• 
  Implement systems and workflows
  that improve operational efficiency and patient experience
• 
  Assist in evaluating and launching
  new products, treatments, or service lines
• 
  Manage special projects that
  support long-term business development and brand growth

Sales
Performance & Patient Conversion

• 
  Monitor Practice performance
  metrics including patient acquisition, treatment conversion rates, and
  revenue growth
• 
  Support development of sales
  strategies that increase treatment plan acceptance and patient retention
• 
  Assist with implementation of
  loyalty programs, memberships, and patient re-engagement strategies
• 
  Track and analyze performance data
  to identify opportunities for growth and improvement

Patient
Experience & Relationship Management

• 
  Ensure the patient experience
  consistently exceeds expectations from initial inquiry through follow-up
  care
• 
  Address patient concerns
  professionally and support staff in resolving complex situations
• 
  Maintain strong relationships with
  patients to foster loyalty and long-term engagement
• 
  Support a culture of hospitality
  and exceptional service throughout the Practice

Qualifications

• 
  Bachelor’s degree required
  (Business, Marketing, Healthcare Administration, or related field
  preferred)
• 
  Previous leadership or practice
  management experience in aesthetics, dermatology, plastic surgery, or
  related healthcare field required
• 
  Strong organizational,
  communication, and leadership skills
• 
  Experience managing teams,
  workflows, and operational systems
• 
  Understanding of marketing
  strategy, patient acquisition, and sales performance metrics
• 
  Ability to lead with empathy while
  maintaining accountability and high standards

This is a
full-time position, typically scheduled Monday through Friday, though
occasional evening or weekend hours may be required to support Practice events,
training, or other operational needs. Potential benefits include health,
vision, and dental insurance, as well as paid time-off. Full-time employees are
also eligible to participate in our 401(k) program after completing the
introductory employment period.